PATRICK AMOAH AMOANI
Montreal,QC
Summary
Dynamic professional with a proven track record in leadership and customer service excellence, notably at Treasured Oasis Ventures. Expert in cleaning, sanitizing, and fostering positive client relationships, achieving top sales numbers and enhancing operational efficiency. Skilled in team management and strategic planning, consistently driving revenue and customer satisfaction.
And also trained in the security field
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cleaner
Peace Plus (Airport,Dorval)
07.2024 - 08.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
General Manager
Treasured Oasis Ventures
10.2012 - 03.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Front Desk Receptionist/ Manager
Golden Spoon Hotel
04.2006 - 03.2009
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Distributor Sales Representative
Me Plus U Company Ltd
07.2005 - 08.2007
- Traveled extensively to client sites, working closely with product users to identify up-selling opportunities.
- Worked with sales leaders in development and implementation of big picture strategies to secure business from competitors.
- Delivered demonstrations at client sites to promote benefits and support new product launches.
- Achieved agreed upon sales targets and outcomes within schedule.
- Analyzed territory potential, tracked sales, and produced status reports.
- Drove team revenue totals by bringing in top sales numbers.
- Supported product development by offering client feedback regarding needs and change requests.
Education
Graduate Certificate In Private Security Guarding - Private Security Guarding
ACADEMIE MONTREAL ELITE SECURITE
5475 Rue Paré Bureau Mont-Royal Quebec08.2024
Diploma In Ticketing And Reservation - Airline Ticketing And Hotel Management
Ghatah College
Accra, Ghana03.2006
WASSCE - General Arts
Abetifi Presbyterian Secondary School
Abetifi Kwahu, Ghana02.2005
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
Languages
English
Professional Working
Certification
BSP License
CNESST First Aide
CPR CARD
BSP License / CNESST First Aid and CPR CARD
Availability;
Day
Evening
Night
Weekend
On call
Timeline
Cleaner
Peace Plus (Airport,Dorval)
07.2024 - 08.2024
General Manager
Treasured Oasis Ventures
10.2012 - 03.2024
Front Desk Receptionist/ Manager
Golden Spoon Hotel
04.2006 - 03.2009
Distributor Sales Representative
Me Plus U Company Ltd
07.2005 - 08.2007
Graduate Certificate In Private Security Guarding - Private Security Guarding
ACADEMIE MONTREAL ELITE SECURITE
Diploma In Ticketing And Reservation - Airline Ticketing And Hotel Management
Ghatah College
WASSCE - General Arts
Abetifi Presbyterian Secondary School
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