Patrick Walsh
Ottawa,ON
Summary
Hardworking employee with expertise providing excellent customer services. Engaging and pleasant personality with safe and accident-free driving record. Hard-working and trustworthy individual aiming to contribute a service-minded attitude to a dynamic team. Accustomed to managing orders and completing tasks with above average efficiency. Reliable worker with strong aptitude and a willingness to learn. Dedicated to enhancing department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer
inquiries.
Overview
5
5
years of professional experience
Work History
Rental Coordinator
Battlefield Equipment Rentals
04.2023 - Current
- Streamlined rental processes by implementing efficient scheduling and organization techniques.
- Enhanced customer satisfaction through timely communication and attention to detail in coordinating rentals.
- Developed strong relationships with clients, ensuring repeat business and positive referrals.
- Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
- Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
Dispatcher
Battlefield Equipment Rentals
04.2021 - 01.2023
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
Rental Coordinator
Battlefield Equipment Rentals
12.2020 - 04.2021
- Streamlined rental processes by implementing efficient scheduling and organization techniques.
- Enhanced customer satisfaction through timely communication and attention to detail in coordinating rentals.
- Developed strong relationships with clients, ensuring repeat business and positive referrals.
- Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
- Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
Driver
Battlefield Equipment Rentals
02.2019 - 12.2020
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Education
GED -
Algonquin College
07.2014
Skills
- Industry networking
- Multitasking proficiency
- Decision-making aptitude
- Data entry accuracy
- Computer literacy
- Problem-solving abilities
- Sales expertise
- Customer service excellence
- Vendor relations
- Scheduling and planning
- Attention to detail
Languages
English
Full Professional
French
Limited Working
Timeline
Rental Coordinator
Battlefield Equipment Rentals
04.2023 - Current
Dispatcher
Battlefield Equipment Rentals
04.2021 - 01.2023
Rental Coordinator
Battlefield Equipment Rentals
12.2020 - 04.2021
Driver
Battlefield Equipment Rentals
02.2019 - 12.2020
GED -
Algonquin College
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