Dynamic and results-driven leader who focuses on optimizing operations to save costs and increase efficiency. Strong background in clinical nutrition, food services, and laundry services, with a comprehensive understanding of each industry's dynamics.
Overview
12
12
years of professional experience
Work History
Director, Regional Laundry Services
Winnipeg Regional Health Authority
04.2022 - Current
Responsible for managing and delivering high-quality laundry and linen services to 65 healthcare facilities across WRHA, Shared Health, and IRHA
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Provide leadership and direction in developing and implementing strategic and operational plans using data analysis and evidence-based best practices
Operates within an environment of limited fiscal resources and an increasing demand for health care services
Foster an environment that promotes continuous improvement, team building, and employee engagement
Provide effective leadership in directing and coordinating all current and future initiatives within the Laundry Services Portfolio
Research, analyzed and implement new innovative technology that are cost-effective and eco-friendly
Regional Sales Representative
Matsuru Canada
09.2020 - Current
Establish strategic plan in recruiting and maintaining new clients within Ontario and Manitoba
Assist company in finding solution regarding logistic supply chain issue and delay and increase cost
Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
Brought over 50 new customers to maintain sustainable revenue streams.
Registered Dietitian
Private Practice
09.2012 - Current
Provide individualized nutrition counselling to clientele private practice setting.
Facilitate and develop presentations for members on various nutrition topics.
Conducted nutritional assessments for community clients who have chronic diseases and neurological disorders
Developed educational materials to promote healthy eating habits, increasing awareness among patients and their families.
Delivered engaging presentations at community events, raising public awareness about importance of proper nutrition for overall health.
Dietitian Manager, Environmental Services and Nutrition Food Services
Manitoba Developmental Centre
01.2021 - 04.2022
Provide leadership to the Operations Site Coordinators who supervise and manage the day-to-day coordination of service workers in Nutrition & Food Services, Laundry, Housekeeping, Material Management and Transportation
Strong organizational and time management skills with the ability to strategically categorize and prioritize objectives and/or challenges to ensure efficacy and efficiency of each department.
Plans, directs, researches, tests and evaluates new food products, housekeeping/laundry products and equipment consistent with market trends and best practice.
Manage budgeting, personnel, materials, policies, and decision-making across all 5 departments in a non-routine and highly complex environment.
Plan and establish priorities among the five departments to ensure the effective allocation of resources
Dietitian Manager
Manitoba Developmental Centre
04.2018 - 01.2021
Identification and procurement of operational resources required for the delivery of nutritional services
Exercise decision-making regarding all aspects of food service planning, preparation, and delivery in consultation with residential area management and environmental services
Participated in Community Service Delivery Continuous Improvements events for the Department of Families as a Lean Facilitator (since 2017)
Maintain effective performance management system, which includes performance evaluation of all staff and developing and monitoring performance improvement plans
Manage compliance and training with respect to all relevant safety procedures, environmental policies, legislative acts, rules and regulations
Co-ordinate the assessment of resident nutritional status in consultation with care staff, physician, family, agency staff and residents
Provide high-quality food and new innovative menu items which help reduce the cost of nutritional supplements by 25%
Improve the food delivery system with a 20% reduction in kilometres of travel per week and an improvement in food temperature.
Education
Master of Business Administration - Health and Safety Leadership
University of Fredericton
Fredericton, NB
10.2026
Bachelor of Science - Nutritional Sciences
McGill University
Montreal
05.2011
Skills
Effective Decision Making
Operational Excellence
Customer Focus
Leadership and People Development
Operations Management
Strategic Planning
Analytical and Critical Thinker
Affiliations
05/2022 - Present, International Association for Healthcare Textile Management
06/2011 - Present, Member of Dietitians of Canada
6/2011 - Present , Member of College of Dietitians of Manitoba
06/2015 - 05/2021, Dietitians of Canada Dysphagia Network Executive Member
05/2011 - 05/2012, Ordre Professionnel des diététistes du Québec
Professional Development
10/2016 - Essential of Supervision Certificate
10/2017 - Kaizen Lean Facilitator Training Certificate
08/2019 - Innovative Engineering-Blue Belt Certificate
04/2019 - Leadership Principles for Effective Innovation Workshop
10/2019 - Building Respectful Workplaces for Managers
10/2020 - Manager Series: Hiring Principles and Practices