Patrick Sturm
Simi Valley
Summary
Hardworking, reliable, honest, blue collar family man offering experience in performing both residential and commercial installs, repairs, and maintenance in plumbing, heating and Air Conditioning. Proficient in reducing callbacks through rigorous quality control and exceptional customer service. Ability to enhance client satisfaction while ensuring timely project completion.
Overview
9
9
years of professional experience
Work History
HVAC Installer
AC Heating & Air Services
03.2024 - 03.2025
- Repaired, maintained, and installed residential and commercial heating, air conditioning and refrigeration systems.
- Kept accurate records of work activities, time, and materials used.
- Analyzed blueprints and manufacturers' design specifications to ensure HVAC equipment complete and proper installation.
- Kept accurate records of time and materials used for each job to compile into service reports.
Independent Contractor
General Contractors
01.2022 - 03.2024
- Delivered outstanding service in plumbing to maintain and extend relationships for future business opportunities.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Adapted quickly to changing demands or unforeseen challenges within a project's scope without compromising results.
HVAC Installer
Kahn Heating & Air Conditioning
07.2020 - 01.2022
- Repaired, maintained, and installed residential and commercial heating, air conditioning and refrigeration systems.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Filled out detailed work orders for each job completed.
- Reduced callbacks by performing comprehensive quality control checks after each installation or repair.
- Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
Plumbing Apprentice
Fix It Fast Plumbing
01.2018 - 03.2020
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
- Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
- Organized and moved materials from truck to job site to support project requirements.
- Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
- Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
- Reduced callbacks by ensuring thorough inspections of repair and install quality on all jobs completed.
- On call 24/7 for one week out of the month, providing prompt and effective solutions in emergency situations.
Plumbing Apprentice
Camarillo Plumbing & Paint
01.2016 - 01.2018
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
- Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
- Streamlined inventory management, ensuring necessary tools and supplies were readily available for each job site.
- Organized and moved materials from truck to job site to support project requirements.
Education
High School Diploma -
Adolfo Camarillo High School
Camarillo, CA06-2013
Skills
- Customer service
- Problem solving
- Equipment replacement
- Duct sizing and design
- Equipment maintenance
- Sewer and domestic water lines
- Pipe soldering
- Plumbing repairs and installs
- Water heater installation
- Remodels and new construction
Timeline
HVAC Installer
AC Heating & Air Services
03.2024 - 03.2025
Independent Contractor
General Contractors
01.2022 - 03.2024
HVAC Installer
Kahn Heating & Air Conditioning
07.2020 - 01.2022
Plumbing Apprentice
Fix It Fast Plumbing
01.2018 - 03.2020
Plumbing Apprentice
Camarillo Plumbing & Paint
01.2016 - 01.2018
High School Diploma -
Adolfo Camarillo High School
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