PATRICK RYAN
Windsor,ON
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
17
17
years of professional experience
Work History
Budtender
Discounted Cannabis
05.2023 - Current
- Educated customers on the effects of cannabis and the wide range of products carried
- Created positive customer interactions, fostering customer satisfaction
- Verified proper identification when necessary
- Managed inventory and created bi-weekly orders based on needs and trends
- Handled cash with high accuracy and security daily
- Engaged in continuous self-education through various channels on products carried and upcoming releases.
Home and Auto Insurance Sales
HUB International
10.2021 - 01.2022
- Communicated by phone with prospective clients to gather information on needs and existing coverage
- Upsold products to existing clients and potential new clients
- Followed up with potential new customers
- Explained features, advantages, and disadvantages of various policies
- Made appointments with potential clients to discuss various home and auto insurance products
- Left the job in January 2023 due to the death of my father.
Social Media Manager
Kube Technologies
08.2018 - 07.2020
- Responsible for growing social media accounts on multiple platforms
- Utilized Photoshop for designing promotional material
- Authored product reviews and press releases.
Owner/Manager
BPR Entertainment
07.2009 - 12.2018
- Karaoke Host, Disc Jockey, and Event Planner at various locations in Windsor/Essex County
- Created, produced, and hosted events such as Bluesfest Idol, Bridal Idol, and We Love Our Country Talent Search
- Also served as the local host for Karaoke World Championship Regional Qualifiers.
Body By Vi Independent Promoter
Visalus Sciences
08.2011 - 08.2016
- Delivered motivational speeches to both large and small groups
- Supervised a team of 150 sales representatives.
Account Executive & On-Air Talent
Blackburn Radio Inc.
09.2009 - 11.2010
- Acquired and maintained advertising accounts
- Worked as an On-Air Disc Jockey for The Rock, filling in for vacations and sick calls.
Co-Owner
King Size Entertainment
07.2007 - 09.2009
- Dynamic role as a Disc Jockey/Karaoke Host
- Constantly networking to find new clients and opportunities.
Education
High School Diploma -
Riverside Secondary School
Windsor, ONSkills
- Maintaining confidentiality
- Sales proficiency
- Product Merchandising
- Customer Education
- Restocking Inventory
- Discussing cannabis
Languages
English
Native or Bilingual
Timeline
Budtender
Discounted Cannabis
05.2023 - Current
Home and Auto Insurance Sales
HUB International
10.2021 - 01.2022
Social Media Manager
Kube Technologies
08.2018 - 07.2020
Body By Vi Independent Promoter
Visalus Sciences
08.2011 - 08.2016
Account Executive & On-Air Talent
Blackburn Radio Inc.
09.2009 - 11.2010
Owner/Manager
BPR Entertainment
07.2009 - 12.2018
Co-Owner
King Size Entertainment
07.2007 - 09.2009
High School Diploma -
Riverside Secondary School
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