Hi, I’m
Ada Guerrero
Surrey,BC
Summary
Reliable Liquor Clerk and Cannabis Sales Associate with 3+ years of experience offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in opening and closing duties areas and flexible with changing business needs.
Overview
7
years of professional experience
1
Certification
Work History
Queens Cannabis
Sales Associate
12.2022 - 05.2023
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Built relationships with customers to encourage repeat business.
- Maintained compliance with local and federal regulations governing the sale of cannabis products, verifying customer identification as required.
- Participated in regular staff meetings, sharing insights on improving store operations for better efficiency and customer satisfaction.
Columbia St. Liquour Store
Liquor Store Clerk
05.2019 - 03.2022
Job overview
- Opened the store and completed opening tasks efficiently.
- Received payments by cash, credit and remitted correct change.
- Used POS system to enter orders, process payments and issue receipts.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Familiar with Skip the Dishes ordering
Swiss Chalet
Server
08.2016 - 11.2019
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
Education
Douglas CollegeNew Westminster, BC
Bachelor of Arts from Child And Youth Care
08.2024
Skills
- Customer Service
- Inventory Stocking
- Opening/Closing Duties
- Time Management
- Teamwork and Collaboration
Certification
Selling it Right
Serving it Right
World Host
First aid level 1
WHMIS
Timeline
Sales Associate
Queens Cannabis
12.2022 - 05.2023
Liquor Store Clerk
Columbia St. Liquour Store
05.2019 - 03.2022
Server
Swiss Chalet
08.2016 - 11.2019
Douglas College
Bachelor of Arts from Child And Youth Care
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