I am a driven professional LER Specialist with extensive experience, committed to delivering impactful training, guidance, excellent work product, and mentorship to the client and coworkers. Known for being dedicated and passionate in delivering excellent customer service. Strong focus on team development, ownership, and fostering great relationships based on the principles of integrity.
Overview
25
25
years of professional experience
Work History
HR Labor and Employment Specialist GS-13
U.S. Customs and Border Protection
11.2015 - Current
HR Specialist with a mastery of human resources labor and employee relations principles and policies.
Serve as a subject matter expert responsible for a variety of assignments involving advice, consultation, training, and guidance on various complex issues relating to the management of employees, discipline, medical, and other employee relations issues for CBP employees.
Provide technical advice, mentorship, guidance, resources, experiences, and training to management officials and LER team members.
Responsible for daily mentorship, training, and development of junior LER specialists.
Provide Senior Field Office/Sector leadership with expert advice and approaches for critical decisions on complex, sensitive topics.
Mentor junior staff on best practices in LER services, fostering professional growth and knowledge sharing.
Provide senior leadership, managers, and supervisors with recommendations for efficient and effective LER-Management work processes.
Coach and advise field supervisors on effective leadership and conflict resolution tactics.
Lead local bargaining sessions and provide senior level management with strategies and concepts for fair and successful outcomes.
Provide expert opinions, discussions, and understanding of investigative findings.
Advise and provide expert knowledge and experiences to Agency counsel for litigation approaches, tactics, and evaluation of Agency risks.
Develop training material and deliver labor and employee relations training to field managers.
Conduct legal research and draft correspondence ensuring compliance with laws, rules, regulations, guidelines, policies, procedures, directives, and instructions, including the Collective Bargaining Agreements (CBA) with the National Treasury Employees Union (NTEU) and National Border Patrol Council (NBPC).
Conducted research study for Agency/Union contract negotiations. Provide contract training on the interpretation and implementation of collective bargaining agreements.
Apply a wide range of employee relations concepts, laws, policies, practices and processes, comprehensive human resources management advisory and technical services on substantive organizational functions and work practices.
Review employee discipline and support documents (e.g. personnel files, training records, etc.), investigations, including interviews, surveillance and CCTV footage, audio, electronic media, border crossing data, flight manifests, court documents, etc.
Develop status reports and draft correspondence for field managers, attorneys, and senior executive leadership.
Provided written Agency position papers and successfully defended against ULPs; provided witness testimony in arbitrations, MSPB appeals, and EEO complaint hearings.
Apply fact-finding techniques to gather evidence related to applicable employee relations laws and procedures in order to identify, evaluate, and recommend to management appropriate human resources interventions to resolve interrelated human resources problems and issues.
Recommend discipline up to and including demotions and removal from Federal service.
Provide my immediate supervisor and team lead with recommendations for the increased efficiency of work practices and client engagement.
Conducted interviews for GS-13 San Diego Sector Border Patrol Personnel Division.
OCC Legal Assistant GS-9
U.S. Customs and Border Protection
10.2010 - 11.2015
Lead Legal Assistant to the Deputy Assistant Chief Counsel, Office of Chief Counsel, San Diego, California
Conduct legal research using CyberFeds and Westlaw.
Performed various legal administrative tasks:
-Reviewed and organize Equal Employment Opportunity complaints and investigations.
-Calendared all EEO procedures (depositions, status conferences, and filing deadlines and extensions).
-Reviewed and organize Disciplinary Review Board (DRB) cases for legal sufficiency review.
-Researched MSPB Charges and Penalties
-Prepared funding and Statements of Work (SOW) for arbitrators and court reporters.
-Prepared funding and facilitated venue reservations for all hearings, depositions, conferences, meetings, oral reply’s etc.
-Managed the Chief Counsel case Tracking System (CCTS)
-Reviewed and applied Collective Bargaining Agreement language for attorney's advice.
-Reviewed petitions for seizures and assessment of penalties.
-Maintained all Files, Directives, and Archives in accordance with records retention policies.
-Updated and maintain Law Library
-Ordered and inventoried all office supplies, furniture, and equipment.
-Created purchase orders, maintenance requests, and supplies orders
-Maintained Office Calendar for the Assistant Chief Counsel.
-Reviewed, screened, and sorted applications and resumes for potential candidates for attorney positions.
-Maintained office training records for 10 attorneys
-Prepared travel itineraries and lodging reservations for all attorney government travel.
Coordinated meetings and hearings, preparing necessary materials for effective presentations of cases.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
Organized and maintained electronic filing systems to streamline access to critical information.
Warehouse Supervisor
IKEA
08.2006 - 11.2009
Retail Logistics/Warehouse Supervisor, IKEA San Diego
Supervised goods-flow department employees
Trained and developed coworkers on proper procedures, business practices, customer service, and work ethics
Motivated and mentored coworkers
Managed the training and development for the team
Maintained budgeted hours, enforced California labor laws on breaks and lunches
Approved overtime based on business needs
Developed professional relationships with senior management
Met and exceed departmental goals and indexes
Maintained furniture inventory of over $100 Million
Personnel Clerk - Corporal E-4
United States Marine Corps
08.2000 - 08.2004
2000-2004 Personnel Administrator E-4 Corporal, United States Marine Corps
Supervised 6 junior ranking Marines as Personnel Administrative Chief
Trained, mentored, evaluated performance, and counseled Marines in the administrative sector.
Supervised the security of 300+ trainees, Fort Lee military specialty schools.
Possessed a Secret Security Clearance.
Organized, maintained, and reviewed 350+ Unit personnel service records including Discipline, Awards, Pay, Service Member Life Insurance, Promotions, Career Retention Bonuses, Reenlistments, Dependent Entitlements, Military Orders
Prepared organizational charts.
Drafted official correspondence for Executive Leadership.
Proofread legal documents and correspondence for JAG Attorneys.
Prepared Non-Judicial Punishments and Court Martial documents.
Transported Marines to and from detention (Brig).
Prepared DD214/215 discharge orders, USMC Reservist’s orders, and issued travel arrangements for Marines and their dependents.
Maintained Marine Corps files, directives, and law library.
Education
Master's degree - Master of Business Administration
University of Phoenix
San Diego, CA
05.2013
Bachelor's degree - Bachelor of Science in Business Administration
University of Phoenix
San Diego, CA
05.2011
Skills
Training delivery
Workforce development
Employee coaching
Training and mentoring
Decision-making
Organizational development
Timeline
HR Labor and Employment Specialist GS-13
U.S. Customs and Border Protection
11.2015 - Current
OCC Legal Assistant GS-9
U.S. Customs and Border Protection
10.2010 - 11.2015
Warehouse Supervisor
IKEA
08.2006 - 11.2009
Personnel Clerk - Corporal E-4
United States Marine Corps
08.2000 - 08.2004
Bachelor's degree - Bachelor of Science in Business Administration
University of Phoenix
Master's degree - Master of Business Administration