Demonstrated proficiency in multitasking and team collaboration, resulting in improved operational efficiency and exceptional customer experiences in high-pressure settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host/Busser/Server Assistant
Outback Steakhouse
10.2024 - Current
Provided customers with accurate wait times and monitored waiting list.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Greeted guests upon arrival and provided them with menus.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Food Service Team Member
Six Flags Magic Mountain
12.2023 - 09.2024
Ensured proper portion control was maintained when serving customers.
Carried out daily opening and closing tasks such as cleaning dishes, restocking supplies.
Kept records of sales transactions for accurate reporting purposes.