Patrick Ordono
Halifax,NS
Summary
A dedicated bar supervisor with expertise in team leadership, inventory management and customer relationship engagement. Highly recognized for creating a positive environment and mentoring staff to elevate customer experience and operational success.
Overview
17
17
years of professional experience
Work History
Bar Supervisor
Moxy Hotel
Halifax, NS
01.2026 - Current
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Managed inventory levels, coordinating timely replenishment of supplies and optimizing stock usage.
- Trained new staff on cocktail preparation, customer service standards, and bar equipment operation.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Collaborated with kitchen staff to ensure seamless service during peak hours and special events.
- Resolved customer complaints professionally and efficiently to maintain a positive reputation for the establishment.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Head Bartender
Moxy Hotel
Halifax, NS
08.2024 - 12.2025
- Trained and mentored junior bartenders on service standards and mixology techniques.
- Led bar operations, ensuring efficient service and high-quality beverage preparation.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Food Counter Attendant
El Este Taqueria
Dartmouth, NS
02.2024 - 08.2024
- Prepared and served food items in a fast-paced environment.
- Assisted customers with menu selections and provided excellent service.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
- Processed sales transactions using POS system.
- Delivered food to guest tables with timeliness and efficiency.
Bartender
Marriott Hotel Manila, Philippines
Manila, Philippines
09.2009 - 01.2024
- Developed seasonal drink menus, on a month to month basis showcasing creativity on use of local ingredients.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Led bar operations during peak hours, ensuring efficient workflow and team performance.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Bachelor of Science - Hotel And Restaurant Management
Philippine Women’s University
Manila, PhilippinesSkills
- Upselling strategies
- Team leadership
- Inventory management
- Strong Customer Relationship Engagement
- Staff training and development
- Service-oriented mindset
Timeline
Bar Supervisor
Moxy Hotel
01.2026 - Current
Head Bartender
Moxy Hotel
08.2024 - 12.2025
Food Counter Attendant
El Este Taqueria
02.2024 - 08.2024
Bartender
Marriott Hotel Manila, Philippines
09.2009 - 01.2024
Bachelor of Science - Hotel And Restaurant Management
Philippine Women’s University