Patrick Monroe
Los Angeles
Summary
Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.
Overview
24
24
years of professional experience
Work History
Community Director
FPI Management
08.2021 - Current
- Maintained resident files, forms, leases, and documents.
- Documented and reported maintenance needs and ensured timely completion.
- Managed monthly rent collections and delinquencies to include timely deposits and security of funds.
- Implemented innovative marketing strategies and professional leasing techniques to attract new residents and increase occupancy rates.
- Ensured move in and move out orientations were completed consistently
- Completed all periodic reporting requirements e.g., weekly reports, monthly reports, quarterly reports, budget variance reports, market surveys, renovation trackers, and employee evaluations.
- Processed vendor invoices.
- Managed site team members.
- Effectively communicated with applicants, residents, clients, and guests.
- Fairly enforced community rules and regulations.
- Complied with all Fair Housing laws and policies.
- Maintained compliance with OSHA requirements; Risk Management; current permit, licensing, and inspection requirements.
Property Manager
Anchor Pacifica
08.2020 - 06.2021
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Property Manager
JK Residential Services Incorporated
09.2014 - 08.2020
- Reviewed completed applications and assessed household information against file history and program regulations.
- Contacted and followed up with tenants on renewal notices.
- Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
- Managed all day-to-day activities involving tenants, subcontractors and property management.
Temporary Worker
Staff Connection
09.2011 - 08.2014
- Worked quarterly on Student Evaluations, Exit Surveys, Marketing invoices.
- Gathered and separated data by program, instructor, and instructor's classes.
- Entered data into an Excel spread sheet and calculated Instructor's score by creating a formula in Excel.
Q/A Representative II
Kroll Background America
07.2000 - 01.2009
- Responsible for Faxes, mailings, and phone calls.
- Performed Federal Criminal Investigations; state & county Criminal Investigations; Federal Civil Investigations; state & county Civil investigations; Released Inmate investigations; Workers Compensation investigations; O.I.G. Investigations; Work History Investigations; and Educations investigations.
- Responsible for retrieving case information and court dockets from court houses. Entered all gathered data into our computer system. Word perfect; word pad; goldmine; clarity are the programs that were used
Education
High School Diploma -
University of New Mexico
Albuquerque, NM05.1982
Skills
- Knowledge of leasing and market conditions
- Fair housing mandates
- Multi-family property management
- Customer service
- Organization
- MS Office, Word and Excel
- Adobe Acrobat
- Communications
- Supervision
- Sales and marketing
- Yardi
- Real Page
- Knock
- On-Site
- Weblisters
- Craigslist
- Activity Planning
- Codes Compliance
- Maintenance Oversight
- Client Relations
- Deposits Management
- Database Management
- Payment Collection
- Staff Management
Timeline
Community Director
FPI Management
08.2021 - Current
Property Manager
Anchor Pacifica
08.2020 - 06.2021
Property Manager
JK Residential Services Incorporated
09.2014 - 08.2020
Temporary Worker
Staff Connection
09.2011 - 08.2014
Q/A Representative II
Kroll Background America
07.2000 - 01.2009
High School Diploma -
University of New Mexico
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