Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Lamb

Modesto

Summary

Passionate, self-motivated with over five years of experience in the social media and customer service industries. Proven track record of efficiently handling high-volume interactions while maintaining a positive customer experience. Committed to developing and maintaining strong team relationships while meeting the company’s expectations. Currently a hardworking HVAC student developing skills in managing residential, commercial and industrial HVAC needs with skillful and efficient repairs. Adept at testing and inspecting systems to isolate faults and implement repair plans. Effectively align systems to meet manufacturer specifications and maximize performance.

Overview

8
8
years of professional experience

Work History

Trust and Safety Associate

Accenture LLP
08.2018 - 09.2023
  • Responsible for reviewing user generated content in a single review tool and classify according to policy
  • The focus is excelling in quality assurance and improving machine classifiers to ensure safety of the platform for all audience and cross-functional teams.

Security Officer & Supervisor

Allied Universal
08.2016 - 07.2018
  • Responsible for Creating detailed reports of incidents using internal incident management
  • Ensuring safety standards by being knowledgeable about protocols and regulations
  • Efficient of keeping a daily activity report.

Broiler Assistant

Cattlemen Steakhouse
05.2015 - 06.2016
  • Responsible for preparing all side dishes and seafood while following strict recipes and food safety precautions
  • Maintaining a clean and efficient work environment by keeping pace with broiler to ensure guest get their food in a time that coincides with company standards.

Education

Heating, Air Conditioning, And Refrigeration Installation And Repair

UEI College
Stockton, CA
07.2024

High School Diploma -

Manteca High School
05.2010

Skills

  • Scheduling & calendar management
  • Excellent verbal & written communication
  • Proficient in Microsoft Office
  • Problem resolution
  • System Troubleshooting
  • Duct Cleaning
  • Leak Testing
  • Refrigeration Systems
  • EPA Certification

Timeline

Trust and Safety Associate

Accenture LLP
08.2018 - 09.2023

Security Officer & Supervisor

Allied Universal
08.2016 - 07.2018

Broiler Assistant

Cattlemen Steakhouse
05.2015 - 06.2016

Heating, Air Conditioning, And Refrigeration Installation And Repair

UEI College

High School Diploma -

Manteca High School

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Patrick Lamb