Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Kerr

Sylvan Lake,AB

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

15
15
years of professional experience

Work History

Owner/Operator

One to 1 Fitness
Red Deer, AB
06.2007 - 05.2020
  • Completed payroll, year-end and ROE processing via ADP & Ceridian Powerpay services with accuracy and efficiency.
  • Compiled monthly budget reports, financial spreadsheets and organizational charts to support business operations and improve office organization.
  • Managed workflow scheduling, data entry and accuracy verification for team of 12
  • Created and completed new hire onboarding processes, employee contract data entry as well as policy and procedural flow.
  • Created and implemented customer engagement, nurture, sales and retention applications via Google Drive, Microsoft Office, Zoom, and various SaaS platforms such as Asana and Twilio
  • Reviewed and updated client correspondence files and database information to maintain accurate financial records.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Supported multiple departments with special projects.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Tracked and maintained records for sales and training departments.
  • Managed day-to-day business operations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Health and Wellness Coach

Self
Sylvan Lake, AB, Alberta
06.2020 - Current
  • Developed care plans and agendas for clients based on individual health concerns and advised on specific diet and exercise plans.
  • Assisted and coached clients during physical exercises to promote safety of clients and effectiveness of routines.
  • Gathered and distributed educational literature with goals of gaining new clients and educating larger groups on healthy living.
  • Coordinated with other healthcare providers to incorporate multiple aspects of clients' health into wellness plan.
  • Organized and led seminars and classes for interested clients, providing tips and advice for lifestyle changes and healthy living.
  • Strived to eliminate high-risk behavior through education, diet, exercise, stress reduction and clean living for clients.
  • Understood client limitations based on medication or physical disabilities while building exercise plans.
  • Maintained client records for future use and for reference by other healthcare providers.
  • Conducted initial interviews with clients to find measured baseline for BMI, cardio tolerance and strength.
  • Tailored specific exercises and health plans to clients with physical and mental disabilities.
  • Promoted available resources and connected individuals with services.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Partnered with agencies and organizations driving improvements in community health.
  • Maintained mailing lists and subscriptions to facilitate program functions.

Education

High School Diploma -

Notre Dame High School
Red Deer, AB

Skills

  • Strong ability to "know audience" and adapt communication style to suit environment/receiver
  • Strong analytical skills with high attention to detail
  • Self starting and self motivated
  • Comfortable with working independently or as a collaborative team member

Timeline

Health and Wellness Coach

Self
06.2020 - Current

Owner/Operator

One to 1 Fitness
06.2007 - 05.2020

High School Diploma -

Notre Dame High School

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Patrick Kerr