Patrick Hamilton
Victoria,British Columbia
Summary
Highly motivated B2B and B2C Sales Associate with extensive customer service and sales experience. Outgoing sales professional with experience in the aviation and tourism industry.
Overview
11
11
years of professional experience
Work History
Aircraft Mechanic
Victoria Flying Club
Victoria, British Columbia
05.2019 - Current
- Maintained all aircraft in accordance with organizational maintenance requirements.
- Inspected airframes and engines to detect wear and other defects.
- Maintained repair logs to document all corrective and preventive aircraft maintenance.
- Recorded maintenance actions in aircraft logbooks.
- Performed cost analysis for shop components and labor hours.
Sales Associate
Procuremate
Victoria, British Columbia
01.2018 - 05.2019
- Engaged with customers to effectively build rapport.
- Grew sales and boosted profits, applying proactive management strategies.
- Reorganized and optimized leads management by implementing CRM solution.
- Provided positive first impressions to welcome existing, new and potential customers.
- Attended trade shows and conferences on behalf of the company.
- Developed connections with tier 1 and 2 aerospace and defense contractors to help grow business opportunities.
Aircraft Maintenance Technician
KF Aerospace
Kelowna, British Columbia
10.2016 - 04.2017
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
- Inspected airframes to detect wear and other defects.
- Maintained, repaired and rebuilt aircraft structures and fuel, electrical and oxygen systems.
- Documented all inspection and maintenance actions in aircraft forms.
- Performed flight line preflight and post flight Inspections.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions and mechanical flight controls.
- Assisted with aircraft and equipment transport and movement.
Sales Manager
Action Gear Cycle & Sports
Jasper, AB
05.2012 - 10.2016
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Increased sales volume and expanded product line to new store locations.
- Worked with Alberta tourism, Parks Canada and tourism operators to optimism sales.
- Organized promotional events and interacted with community to increase sales volume.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Supervised sales team, stepping in to support employees and deliver smooth sales processes for clients.
Sales Trainee
Ignition Sales
Newcastle Upon Tyne, UK
02.2010 - 04.2012
- Created lists of potential customers based on regional markets.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Qualified incoming team marketing and sales leads to assist with prospecting new contacts.
- Completed as many as outbound calls each day to warm and cold leads.
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Helped organize sales events and meetings and set up spaces.
- Identified new sales opportunities each week and leveraged knowledge of company goals and strategies to offer insight into viability of potential connections.
Education
Private Pilots Licence - Aviation
Victoria Flying Club
Victoria, BC06.2021
Diploma - Aircraft Mechanics
International Career School Canada
04.2017
Undergraduate Degree - Aerospace Engineering
Kingston University
Newcastle Upon Tyne, UK06.2009
National Diploma - Aerospace Engineering
Newcastle College
Newcastle Upon Tyne, UK07.2006
Skills
- Sales Support
- Business Development and Retention
- Private Pilots License
- Computer Proficient (CRM, Word, Excel)
- Self Motivated
- Developing community relationships
- Organizational skills
- Problem-solving skills
Timeline
Aircraft Mechanic
Victoria Flying Club
05.2019 - Current
Sales Associate
Procuremate
01.2018 - 05.2019
Aircraft Maintenance Technician
KF Aerospace
10.2016 - 04.2017
Sales Manager
Action Gear Cycle & Sports
05.2012 - 10.2016
Sales Trainee
Ignition Sales
02.2010 - 04.2012
Private Pilots Licence - Aviation
Victoria Flying Club
Diploma - Aircraft Mechanics
International Career School Canada
Undergraduate Degree - Aerospace Engineering
Kingston University
National Diploma - Aerospace Engineering
Newcastle College
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