Patrick Gullich

Organizing inventory, pricing inventory, online advertising, customer service, customer relations, running the till and doing the daily cloasing.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Expanded market share by identifying and penetrating untapped markets.

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Engaged with customers to effectively build rapport and lasting relationships.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Educate customers on the current products and what will suite their needs best
• Build accurate quotes for the customer without missing any of their needs
• Delivering the product to the customer and assisting them with any questions or concerns with their new product
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• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.

• Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
• Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
• Collaborated with team members to execute successful daily meal services for up to 200 guests.
• Enhanced kitchen efficiency by streamlining food preparation processes and maintaining a clean workspace.
• Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
• Utilized excellent organizational skills to prioritize tasks effectively, ensuring a smooth workflow in the kitchen.
• Demonstrated strong attention to detail while plating dishes, enhancing the overall presentation of each meal.
• Supported head chef in developing innovative recipes, resulting in higher customer satisfaction.
• Managed time effectively during busy shifts, maintaining productivity under pressure and meeting tight deadlines for meal service.
• Assisted with inventory management, contributing to cost control and minimized food waste.

• Completed diagnosis and repairs of marine engines and drive transmissions.
• Assisted in training new marine technicians in various aspects of ship maintenance procedures to ensure optimal team performance.
• Contributed to a clean marine environment by ensuring compliance with environmental regulations for waste disposal and pollution prevention measures.
• Maintained certifications and professional knowledge through participation in specialized training courses, workshops, and seminars to stay current with industry trends and best practices.
• Increased fuel efficiency through careful monitoring of engine performance indicators and timely maintenance interventions.
• Enhanced vessel performance by conducting regular maintenance checks on marine engines and equipment.
• Ensured reliable propulsion system performance via inspection and servicing of shafts seals bearings gearboxes thrusters.
• Maintained accurate inventory of spare parts to minimize delays in repairs or replacements during critical operations.
• Extensive knowledge of major boat brands.
• Reduced downtime for vessels with efficient troubleshooting and repair of electrical systems, including wiring, switches, and control panels.
• This was an owner operator business
• Sub contracted to other shops as well
• Had locations in Sidney bc and in San Jose Del Cabo Mexico

• Met tight deadlines without compromising workmanship standards through efficient time management strategies.
• Supported customer satisfaction with effective communication regarding repair progress, timelines, and potential issues.
• Reduced downtime for clients by promptly addressing emergency repair requests and prioritizing critical issues.
• Achieved cost savings for clients by identifying opportunities for refurbishment or modification instead of complete system replacement where possible.
• Demonstrated commitment to environmental responsibility by adhering to regulatory requirements governing waste disposal and emissions control in marine applications.
• Improved engine efficiency with proper tuning, alignment, and calibration of mechanical systems.
• Maintained safe working environments through adherence to safety protocols and implementation of risk mitigation measures.
• Boosted client confidence in service quality with detailed documentation of all performed maintenance activities and recommendations for future actions.
• Enhanced vessel performance by conducting thorough inspections and identifying necessary repairs.
• Provided training sessions on updated maintenance processes, ensuring a knowledgeable workforce within the team.
• Kept abreast of industry trends and innovations by participating in trade shows, conferences, and ongoing professional development.
• Promoted a culture of continuous learning within the team by sharing knowledge on new technologies and techniques in marine mechanics.
• Optimized fuel efficiency by servicing marine engines according to manufacturer guidelines and industry best practices.
• Ensured smooth operations for marine vessels by performing regular maintenance and troubleshooting tasks.
• Increased vessel lifespan by conducting timely overhauls, upgrades, and replacements of critical components.

• Met tight deadlines without compromising workmanship standards through efficient time management strategies.
• Supported customer satisfaction with effective communication regarding repair progress, timelines, and potential issues.
• Prevented costly delays on construction projects through proactive planning for essential maintenance during periods of reduced activity or scheduled downtime.
• Reduced downtime for clients by promptly addressing emergency repair requests and prioritizing critical issues.
• Achieved cost savings for clients by identifying opportunities for refurbishment or modification instead of complete system replacement where possible.
• Demonstrated commitment to environmental responsibility by adhering to regulatory requirements governing waste disposal and emissions control in marine applications.
• Improved engine efficiency with proper tuning, alignment, and calibration of mechanical systems.
• Maintained safe working environments through adherence to safety protocols and implementation of risk mitigation measures.
• Minimized equipment failures through diligent monitoring of performance indicators such as oil pressures, temperatures, and fluid levels.
• Boosted client confidence in service quality with detailed documentation of all performed maintenance activities and recommendations for future actions.
• Enhanced vessel performance by conducting thorough inspections and identifying necessary repairs.
• Provided training sessions on updated maintenance processes, ensuring a knowledgeable workforce within the team.
• Kept abreast of industry trends and innovations by participating in trade shows, conferences, and ongoing professional development.

• Met tight deadlines without compromising workmanship standards through efficient time management strategies.
• Supported customer satisfaction with effective communication regarding repair progress, timelines, and potential issues.
• Prevented costly delays on construction projects through proactive planning for essential maintenance during periods of reduced activity or scheduled downtime.
• Reduced downtime for clients by promptly addressing emergency repair requests and prioritizing critical issues.
• Achieved cost savings for clients by identifying opportunities for refurbishment or modification instead of complete system replacement where possible.
• Demonstrated commitment to environmental responsibility by adhering to regulatory requirements governing waste disposal and emissions control in marine applications.
• Improved engine efficiency with proper tuning, alignment, and calibration of mechanical systems.
• Maintained safe working environments through adherence to safety protocols and implementation of risk mitigation measures.
• Minimized equipment failures through diligent monitoring of performance indicators such as oil pressures, temperatures, and fluid levels.
• Boosted client confidence in service quality with detailed documentation of all performed maintenance activities and recommendations for future actions.
• Enhanced vessel performance by conducting thorough inspections and identifying necessary repairs.