Patrick Gerrard
IT Technician
Toronto
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
11
11
years of professional experience
1
1
Language
Work History
Data Entry Operator
Public Health Ontario
01.2022 - 01.2023
- Utilized Laboratory Information System (LIS) and PHO systems (LRMA) to input and manage large volumes of laboratory requisition data with high accuracy.
- Performed data quality checks to ensure conformity with health information standards and accurate entry of critical patient and test data.
- Communicated with clients and stakeholders to confirm timely and accurate data entry, leveraging professional software tools such as Excel and Access.
- Assisted in digitization and record management, ensuring proper scanning, storage, and retrieval of patient data for future reference and audit.
- Supported internal systems by identifying discrepancies and coordinating with technical teams for resolution.
Data Entry Clerk
Appleone Services Inc (placed at Fresenius Kabi Inc.)
12.2018 - 07.2019
- Managed data entry tasks into specialized database systems, ensuring proper data validation and adherence to company standards.
- Regularly utilized Excel for data entry and analysis, optimizing workflows for accurate data comparison.
- Supported ongoing documentation management, improving access to files and reports for operational efficiency.
Service Writer
Drive Products Inc
01.2012 - 01.2016
- Streamlined customer service operations by implementing systems for better tracking of service requests and client communications.
- Managed service shop scheduling and work order systems, establishing alignment with customer needs and technician availability.
- Provided administrative support, handling payroll, processing orders, and managing data for invoicing and inventory control.
Education
College diploma - Computer Systems Technician
Seneca Polytechnic
Toronto, ON04.2025
Skills
File management
Spreadsheet management
Data verification
Network troubleshooting
Software configuration
Wireless networking
System administration
IT documentation
Operating system management
Problem-solving abilities
Timeline
Data Entry Operator
Public Health Ontario
01.2022 - 01.2023
Data Entry Clerk
Appleone Services Inc (placed at Fresenius Kabi Inc.)
12.2018 - 07.2019
Service Writer
Drive Products Inc
01.2012 - 01.2016
College diploma - Computer Systems Technician
Seneca Polytechnic
Similar Profiles
NARMADA JEGANATHAN NALININARMADA JEGANATHAN NALINI
Laboratory attendant II at Public health OntarioLaboratory attendant II at Public health Ontario
Jaipreet KaurJaipreet Kaur
Laboratory Technician at Public Health OntarioLaboratory Technician at Public Health Ontario
Pooja RaiPooja Rai
Accounts Payable at Public Health OntarioAccounts Payable at Public Health Ontario
Shane MarlattShane Marlatt
Scaffold Superintendent at Newcrest MiningScaffold Superintendent at Newcrest Mining
NATHAN OSTAFICHUKNATHAN OSTAFICHUK
Senior Account Executive at Agility PR SolutionsSenior Account Executive at Agility PR Solutions