Patrick Gadoury
Ramore,ON
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
Work History
Crisis Intervention Operator
John Howard Society
Remote
03.2023 - 03.2025
- Delivered emotional support to patients and families.
- Completed detailed documentation of sessions, patient notes and recommendations.
- Provided crisis intervention services when needed.
- Talked with family members during period when patients could not self-advocate.
Team Lead
Splunk
Remote
03.2021 - 03.2023
- Implemented quality control measures, significantly reducing error rates.
- Assessed team performance against established goals and objectives.
- Monitored operations and reviewed records and metrics to understand company performance.
- Fostered a positive work environment by recognizing individual achievements.
Assistant Manager
Best Buy (Futureshop)
Timmins, ON
12.2009 - 02.2021
- Delivered comprehensive staff training to boost proficiency in product knowledge.
- Coordinated staff schedules to maintain optimal coverage during busy times while adhering to labor cost constraints.
- Performed inventory audits to confirm stock levels.
- Monitored shift transitions to ensure seamless operational flow.
- Facilitated recruitment and screening processes to ensure optimal staffing levels.
ESL Teacher - K12
Jianyang Middle School
Jianyang
03.2004 - 03.2005
- Adapted teaching materials and methods to meet students' varying needs and interests.
- Monitored student performance and provided extra assistance to those struggling with language concepts.
- Assessed student progress through quizzes, tests, and other activities.
Education
High School Diploma -
École Secondaire Renaissance
Timmins, ONSome College (No Degree) - English-as-a-Second-Language Education
United TESOL
Ottawa, ONSkills
- Performance Tracking and Evaluation
- Problem Resolution
- Onboarding and Orientation
- Talent management
- Inventory organization
- Social skills teacher
- Flexible Schedule
- Customer Service
- Register Opening and Closing
- Teamwork and Collaboration
- Staff Support
- Classroom expertise
- Fluent in French and English
Timeline
Crisis Intervention Operator
John Howard Society
03.2023 - 03.2025
Team Lead
Splunk
03.2021 - 03.2023
Assistant Manager
Best Buy (Futureshop)
12.2009 - 02.2021
ESL Teacher - K12
Jianyang Middle School
03.2004 - 03.2005
High School Diploma -
École Secondaire Renaissance
Some College (No Degree) - English-as-a-Second-Language Education
United TESOL
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