Patrick Dufour
Témiscaming,QC
Summary
Motivated and fully bilingual customer service worker with exceptional social skills, communication abilities and restaurant service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
16
16
years of professional experience
Work History
Cashier
Station Centre Ville Crevier
Témiscaming, Québec
02.2016 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Sandwich Artist
SUBWAY®Restaurants
Témiscaming, Québec
11.2014 - 03.2020
- Greeted guests, promoted specials, and took orders.
- Prepped veggies and food in the back kitchen
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Cleaned and organized the restaurant at the end of day to ensure safety and great customer experience.
Dishwasher and Food Delivery Driver
Brassette Temrose
Témiscaming, Québec
06.2008 - 12.2014
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Helped team meet expected demands by restocking beverages, weighing and preparing pre portioned food items, doing laundry, folding pizza boxes, etc.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Handled cash transactions accurately, maintaining financial integrity during each shift.
Security Agent
GardaWorld
Témiscaming, Québec
04.2013 - 09.2014
- Conducted thorough risk assessments for events and venues, implementing tailored security plans to mitigate potential threats.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Managed access control systems, ensuring only authorized personnel entered restricted areas within the facility.
Cleaning Crew Member
Titans Building Services
Témiscaming, Québec
10.2011 - 05.2013
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms and offices by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Differential Calculus Course
Distance Learning05.2012
Social Sciences Studies -
Cégep De L’Abitibi-Témiscamingue
Rouyn-Noranda, QC05.2011
Secondary School Diploma -
École Publique L’Odyssée
North Bay, ON06.2009
Skills
- Customer Assistance
- Patience and Empathy
- Customer service excellence
- Cash handling and management
- Organizational abilities
- Food preparation and handling
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Cashier
Station Centre Ville Crevier
02.2016 - Current
Sandwich Artist
SUBWAY®Restaurants
11.2014 - 03.2020
Security Agent
GardaWorld
04.2013 - 09.2014
Cleaning Crew Member
Titans Building Services
10.2011 - 05.2013
Dishwasher and Food Delivery Driver
Brassette Temrose
06.2008 - 12.2014
Differential Calculus Course
Social Sciences Studies -
Cégep De L’Abitibi-Témiscamingue
Secondary School Diploma -
École Publique L’Odyssée