Patrick Dawson
Network & Systems Administrator
Cantley,QC
Summary
Enthusiast turned professional, I have more experience than my work history suggests. Only after being part of a mass layoff, I could go back to school and graduate at Heritage College. From deploying complex software's to repairing printers, I have a variety of skills and abilities that I've acquired over the years. Please view my LinkedIn for more information. www.linkedin.com/in/patrick-dawson-2a4a56157/
Overview
16
16
years of professional experience
1
1
year of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Jr. Network Administrator
Ideal Roofing Manufacturer Co. Ltd
10.2019 - Current
- Configure and support services such as Active Directory, Exchange, DNS, DHCP, VPN and WSUS.
- Upgrade and maintain Windows servers in an Azure hybrid environment.
- Configure and troubleshoot hardware including but not limited to desktops, servers, printers, IP cameras, VOIP phones, WIFI access points, routers, switches and firewalls.
- Install, configure and support software deployed throughout the company such as MS Office, security software, email archiving, surveillance systems, VOIP.
- Configured mobile devices with MDM software.
- Backup and disaster recovery.
- Oversee storage infrastructure with secure file sharing and access controls.
- Analyze spam and configure filtering rules.
- Assist in development and deployment of all IT related projects in the organization.
- Purchase IT equipment while respecting the requirements and budget.
- Provide bilingual Tier 2 support to users across Canada.
- Assisted in hiring process and training of new Help Desk employees.
Shipping and Packaging Clerk, Trainer
Royal Canadian Mint
11.2014 - 04.2017
- Trained employees in a thorough training program.
- Operated equipment such as forklifts and hand trucks.
- Packed, secured, labeled and applied postage for shipment.
- Utilized scanners to receive orders and directions to correct item locations.
Building Custodian
NASCO Building Cleaning Inc.
12.2008 - 10.2014
- Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products.
- Prepared facilities for special events, including bringing out chair and table racks, setting up arrangements and handing decorations.
- Maintained supplies inventory by checking stock and ordering new supplies as needed.
- Stripped and refinished hard surface floors to maintain quality condition and appearance.
Education
AEC in Microsoft Network Security And Administration - 2 Year Equivalent
Heritage College
Gatineau, QC 09.2018 - 09.2019
Skills
Network Administration
Network Security
Active Directory
DNS
DHCP
Technical Support
System Administration
Microsoft Exchange
Microsoft Windows Server
Microsoft Office
DHCP
TCP/IP
Disaster Recovery
ERP systems
Azure
Virtualization
Certification
MCSA Windows 10
Timeline
Jr. Network Administrator
Ideal Roofing Manufacturer Co. Ltd
10.2019 - Current
AEC in Microsoft Network Security And Administration - 2 Year Equivalent
Heritage College
09.2018 - 09.2019
Shipping and Packaging Clerk, Trainer
Royal Canadian Mint
11.2014 - 04.2017
Building Custodian
NASCO Building Cleaning Inc.
12.2008 - 10.2014
MCSA Windows 10
LinkedIn Learning, 20+ Online Courses
Other Online Courses 10+
Scissor Lift/Work at Heights Certification
Similar Profiles
Henry EmekaHenry Emeka
Quality Control Inspector at Ideal Quilting Ltd ManufacturerQuality Control Inspector at Ideal Quilting Ltd Manufacturer
Ehsan ElahiEhsan Elahi
Manager of Operations at IDEAL ROOFINGManager of Operations at IDEAL ROOFING
Frank NgumanenimanaFrank Ngumanenimana
Web Developer at Ideal Roofing Co. Ltd.Web Developer at Ideal Roofing Co. Ltd.