Patrick Chami
Ottawa,ON
Summary
Strategic Sales professional and entrepreneur with many years of experience in retaining top accounts and growing profit channels. Multi-tasking and self-motivated with expertise in expanding network connections, implementing pricing models, and managing vendor relations. Skilled in territory development and revealing customer needs to deliver solutions.
Overview
23
23
years of professional experience
Work History
Outside Sales Representative
Wolseley Canada
Ottawa
09.2023 - Current
- Negotiated contracts and pricing with customers to close deals in a timely manner.
- Successfully contributed to a revenue increase of 25%, resulting in over one million dollars in sales.
- Successfully established 15 additional accounts
- Overseen warranty resolutions and managed customer grievances
- Managed and fostered positive partnerships with key stakeholders
Regional Residential Sales Director
LxHausys (LG Canada)
Ottawa
11.2020 - 10.2023
- Achieved higher sales figures in QC and ON through successful management of a team comprising 5 Account Managers and 2 Spec Managers.
- Forecasted 15% growth in the quartz market in 2022-23 and boosted manufacturing by 20% driving revenue
- Introduced and marketed a new quartz product to the target audience of fabricators, builders, and kitchen and bath dealers.
- Understanding and gaining more market share by fostering key Customer relationships
- Organized recurring online conferences to evaluate possible chances for growth and commemorate accomplishments.
- Drafting weekly & Monthly reports for administration duties
- Skilled at working independently and collaboratively in team environments
Account Manager/Business Development
Boone Plumbing & Hvac
Ottawa
09.2020 - 11.2020
- Successfully negotiated and finalized contracts with values between 50k and 500,000
- Planned and organized routes within each territory to maximize efficiency
- Self generated new business through prospecting, doing cold calls, networking & referrals
- Made decisions independently under conditions of uncertainty, sometimes with incomplete information, that produced effective results
- Researched clients' businesses and their competitive environments in order to understand and meet their needs
- Negotiated product prices with clients using independent judgment and discretion based on knowledge of current market conditions and company policies.
- Followed-up to resolve any issues
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Gained customer trust and confidence by demonstrating a compelling, persuasive, and composed professional demeanor.
Department Manager/ Sales Specialist
Lowes Home Improvement
Ottawa
12.2009 - 12.2018
- Significantly improved quality control efforts and minimized losses incurred from damaged merchandise by trying to reengineered procedures for returns and improving product inventory management processes
- Redeemed about $1.2M in loss
- Blazed trails by coaching, learning about behavior, celebrating successes and creating cultures of winners
- Plumbing Department reached $6.5M in revenue with an increase of 30% from 2014 becoming top store in North America
- Designed and assisted Head Office on creating sales training manuals for new hires and helped train new sales specialist in locations all across Canada
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Consistently ranked first in sales nationwide for a continuous period of 7 years
Appliance Specialist/ Sales Manager
Corbeil Appliances
Ottawa
09.2001 - 10.2009
- Diamond Award for 3 years in a row for surpassing store records sales of 1.8 million in my first year and won trips to the Caribbean for being top salesman in the company
- As a Sales Manager my role was to build and lead a team of Salespeople to help drive revenue and become the best store in Canada
- Managing recruiting, objectives setting, coaching and performance monitoring of my team
- Identify market shifts while being fully aware of new products and competition status.
Education
Travel & Tourism(Hotel Management) - Travel & Tourism
Algonquin Career Academy
Ottawa, ON05.2002
Small Business Management - Business
Algonquin College
Ottawa, ON05.1995
Skills
- Communication
- Negotiation
- Problem-Solving
- Coaching
- Prospecting
- Microsoft Office Suites
- B2B Sales
- Google Docs
- Salesforce
- Sales closing
- Relationship Building
Languages
english
Native/ Bilingual
French
Native/ Bilingual
Timeline
Outside Sales Representative
Wolseley Canada
09.2023 - Current
Regional Residential Sales Director
LxHausys (LG Canada)
11.2020 - 10.2023
Account Manager/Business Development
Boone Plumbing & Hvac
09.2020 - 11.2020
Department Manager/ Sales Specialist
Lowes Home Improvement
12.2009 - 12.2018
Appliance Specialist/ Sales Manager
Corbeil Appliances
09.2001 - 10.2009
Travel & Tourism(Hotel Management) - Travel & Tourism
Algonquin Career Academy
Small Business Management - Business
Algonquin College