Patrick Cenci
San Diego,CA
Summary
Specializing in market-ready copy and translations for Italian, either original copy, or translated from German, French, or English. Work with brand stakeholders and content editors to create unique voices that match source language. Also create original content in Italian and German for international clients and publications.
Translation of audiovisual subtitles (both translation and timing) for several companies around the world.
Overview
27
27
years of professional experience
Work History
Freelance Italian Translator
Self Employed
05.2006 - Current
- Translated documents from German, English, French to Italian.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Supported operations by translating key departmental documents and internal communications.
- Updated existing translations to meet contemporary trends in communication.
- Assisted with translation of foreign language television and streaming programs.
Translator
CLS Communications
05.2002 - 04.2006
- Worked as in-house translator for international agency that specialized in banking, insurance, and retail markets, splitting time between Zurich and New York.
- Built and maintained proprietary terminology databases for several customers, ensuring consistent content across languages.
- Translated documents for research departments, supporting data collection and reporting.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Used translation software to verify complex terms and expedite communication process.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
Consultant Translator
Swiss Government
04.1999 - 04.2002
- Assisted in assigning translations in different languages for Asylum seeking refugees in Switzerland.
- Recruiting of new international translators.
- Translated documents from German, English, French to Italian.
- Translated documents for research departments, supporting data collection and reporting.
- Supported operations by translating key departmental documents and internal communications.
- Reviewed news and current events in international publications, translating relevant information for leaders.
- Assisted foreign language-speaking clients with inquiries.
Customer Service Agent
Swisscard AECS
01.1997 - 01.2000
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Post Diploma - Terminology
ZHAW Zurich University of Applied Sciences
Zurich, Switzerland07.2023
Master of Arts - Translations Studies
Dolmetscherschule Zurich
Zurich, Switzerland08.2000
Skills
- Cultural Understanding
- Business Process Understanding
- Editing Skills
- Verbal and Written Communication
- Project Support
- Customer Engagement
- Business Operations Knowledge
- External Communications
- Client Service
- Advanced Language Knowledge
Languages
English
Full Professional
Italian
Native or Bilingual
German
Native or Bilingual
French
Full Professional
Spanish
Limited Working
Timeline
Freelance Italian Translator
Self Employed
05.2006 - Current
Translator
CLS Communications
05.2002 - 04.2006
Consultant Translator
Swiss Government
04.1999 - 04.2002
Customer Service Agent
Swisscard AECS
01.1997 - 01.2000
Post Diploma - Terminology
ZHAW Zurich University of Applied Sciences
Master of Arts - Translations Studies
Dolmetscherschule Zurich
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