Patrick Bzdyl
Vaudreuil-Dorion,QC
Summary
Dynamic Branch Manager with a proven track record at Scotiabank, achieving 130% of branch goals through exceptional team leadership and performance management. Recognized for innovative community engagement initiatives and coaching talent, driving both sales growth and client satisfaction. Expertise in financial advising complements a strong commitment to compliance and operational excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Branch Manager
Scotiabank
Lachine, QC
09.2023 - Current
- Led a high-performing team to exceed annual targets, achieving 130% of branch goals, and ranking in the top 25% of branches nationally.
- Coached, developed, and mentored advisors and support staff, fostering a culture of accountability, learning, and performance.
- Ensured strict adherence to regulatory and internal compliance standards, consistently passing audits with strong ratings.
- I took the initiative beyond my core responsibilities by leading district fundraising initiatives, including the creation and coordination of the Scotiabank Hockey Tournament, benefiting the West Island Cancer Wellness Centre (WICWC).
- Secured a strategic sponsorship with the Lakeshore Hockey Association to enhance community visibility and brand awareness.
- Spearheaded the creation of learning clusters across the district to drive peer-to-peer development, and continuous learning among advisors.
- Recognized for leadership, innovation, and cross-functional collaboration within the district and the broader organization.
Branch Manager Trainee
Scotiabank
Montreal, QC
01.2023 - 09.2023
- Resolved customer complaints promptly while maintaining excellent customer service standards.
- Facilitated communication between staff members at various locations throughout the organization.
Assistant Manager
Scotiabank
Lasalle, QC
02.2022 - 01.2023
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
Assistant Manager
BMO
Cornwall, ON
05.2021 - 02.2022
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
Personal Banker
BMO
L'Ile Perrot, QC
09.2018 - 05.2021
- Ranked in the top 5% of financial advisors in Quebec, consistently exceeding performance targets in both lending and investment services.
- Supported the development of new advisors by providing training through job shadowing, and assisting in client appointments to enhance their onboarding experience.
- Delivered personalized financial solutions by advising clients on credit, investment, and insurance products, aligning strategies with their financial goals.
Personal Banking Associate
BMO
Pointe-Claire, QC
01.2017 - 09.2018
- Processed daily banking transactions accurately and efficiently, maintaining a high standard of customer service and operational compliance.
- Identified client needs and proactively opened day-to-day banking accounts, contributing to branch growth and client retention.
Dispute Analyst
CIBC
Montreal, QC
01.2016 - 01.2017
- Conducted credit card chargeback investigations and prepared detailed reports.
- Analyzed transactions for potential fraud or errors.
Skills
- Team leadership
- Performance management
- Community engagement
- Sales management
- Coaching and mentoring
- Financial advising
Certification
- BCO
- Mutual Fund License
Languages
Polish
Native/ Bilingual
English
Native/ Bilingual
French
Full Professional
Timeline
Branch Manager
Scotiabank
09.2023 - Current
Branch Manager Trainee
Scotiabank
01.2023 - 09.2023
Assistant Manager
Scotiabank
02.2022 - 01.2023
Assistant Manager
BMO
05.2021 - 02.2022
Personal Banker
BMO
09.2018 - 05.2021
Personal Banking Associate
BMO
01.2017 - 09.2018
Dispute Analyst
CIBC
01.2016 - 01.2017
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