PATRICK BUTERA

• Conferred with existing and potential customers to assess requirements and propose optimal solutions.
• Expanded retail operation through successfully developing and expansion.
• Managed key accounts with regular check-ins to assess satisfaction levels while proactively addressing concerns or challenges before they escalated.
• Increased sales revenue by identifying and targeting high-potential markets and customer segments.
• Developed strategic sales plans for driving growth in key market segments, resulting in significant business expansion.
• Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
• Implemented innovative sales techniques to increase conversion rates and boost overall sales figures.
• Shaped value-added solutions and approaches for key audiences by leveraging industry trends in customer marketplaces and industries.
• Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
• Reached performance objectives and generated OVER 1 BILLON in a Multi-Skill-Set career in sales, including but not limited to - real estate, mortgage and automobile industry.
• Set and achieved company defined sales goals.
• Negotiated prices, terms of sales and service agreements.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Achieved or exceeded company-defined sales quotas.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Maintained current knowledge of evolving changes in marketplace.
• Presented professional image consistent with company's brand values.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Prior to moving to the west coast at the hight of COVID in 2020 I concluded my successful decade long real estate career in New Jersey having reached the top 5 in sales out of 38,000 State-Wide. I simultaneously ranked 278 out of 1.3 million NATIONWIDE. Recognized for performance in Newsweek magazine for these accomplishments.

These achievements require multiple skill sets but here are a few.

• Achieved consistent sales targets by implementing innovative strategies to drive sales growth.
• Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
• Exceeded monthly sales targets consistently by employing innovative sales techniques and utilizing market research.
• Contributed to sales growth by consistently meeting or exceeding individual sales goals.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Trained and motivated employees to perform daily business functions.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
• Evaluated hiring, firing, and promotions requests.
• Oversaw divisional marketing, advertising and new product development.

Besides having my property and casualty insurance license at the time, I really cut my teeth in the automobile business where I learn to sell a fairly expensive product in a short period of time. I learned the more I sold and the more satisfied my customers were... the more I was left alone which I liked after seeing the other sales people get beat up quite a bit all the time. Simply put, I became the #1 sales associate within my first year and continue doing that for several years, then for a short I time took a management role and tripled sales in an organization that was 46 years family-owned.