Patrick Burns
Riverside
Summary
Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
10
10
years of professional experience
2000
2000
years of post-secondary education
Work History
Account Manager
Peplogix Peptides
Santa Ana
01.2021 - Current
- Managed client accounts to ensure satisfaction and retention.
- Coordinated communication between clients and internal teams.
- Developed tailored solutions based on client needs and feedback.
- Analyzed market trends to identify growth opportunities for clients.
- Collaborated with sales and marketing to enhance service offerings.
Sales Manager
Diagnostic Laboratory Sciences
Garden Grove
03.2016 - 10.2022
- Managed sales team to drive revenue growth and customer engagement.
- Developed strategic sales plans aligned with laboratory services and market needs.
- Trained and mentored junior staff on effective sales techniques and product knowledge.
- Analyzed market trends to identify new business opportunities for laboratory services.
- Collaborated with cross-functional teams to enhance service offerings and client satisfaction.
- Oversaw sales reporting processes to track performance against established targets.
- Managed daily operations of sales department, including supervision of staff members.
Education
Rancho Cucamonga High School
Rancho Cucamonga, CASkills
- Client management
- Solution development
- Market analysis
- Cross-functional collaboration
- Customer relationship management
- Customer retention
- Problem solving
Timeline
Account Manager
Peplogix Peptides
01.2021 - Current
Sales Manager
Diagnostic Laboratory Sciences
03.2016 - 10.2022
Rancho Cucamonga High School