Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Patrick Black

Guelph,ON

Summary

Dedicated to achieving excellence, I utilized my floor planning and exceptional customer service skills at Leon's Furniture to significantly enhance showroom appeal and customer satisfaction. My vast product knowledge and sense of humour allowed me to build relationships with both customers and coworkers alike while overcoming any challenges that came my way. Meanwhile, my leadership as a warehouse supervisor streamlined operations, achieving a notable increase in productivity.

Overview

10
10
years of professional experience

Work History

Showroom Merchandiser

Leon's Furniture
03.2021 - Current
  • Updated pricing of up to 400+ items and additional signage to complete product displays and educate customers
  • Repaired/Installed parts to damaged/returned goods
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs
  • Boosted sales by implementing effective merchandising strategies nearly every 2 weeks
  • Implemented and executed floorplans

Warehouse Supervisor/Acting Manager

Leon's Furniture
10.2016 - 03.2021
  • Managed a team of up to 5 warehouse workers (scheduling/delegating)
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed
  • Scheduled, picked, signed out, and delivered merchandise to upwards of 100 customers a week
  • Completed daily operations on time including 4-6 daily/nightly reports and maintained high standards of accuracy



Dishwasher/Deli Clerk

Angelino's Fresh Choice Market
09.2014 - 01.2016
  • Kept kitchen areas neat and clean by removing trash and organizing supplies
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals
  • Washed and prepared fresh fruits, vegetables and meat products for a variety of in-house sauces/meals
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste

Education

High School Diploma -

John F. Ross Collegiate Vocational Institute
Guelph, ON
06.2015

Skills

  • Retail knowledge
  • Written/Verbal Communication
  • Planogram design
  • Markdown procedures
  • Time Management
  • Customer Service
  • Product Knowledge
  • Organizational Skills
  • Attention to Detail
  • Scheduling
  • Employee Management

Languages

English
Native or Bilingual
French
Limited Working

Affiliations

  • John F. Ross Football (Coach)

Timeline

Showroom Merchandiser

Leon's Furniture
03.2021 - Current

Warehouse Supervisor/Acting Manager

Leon's Furniture
10.2016 - 03.2021

Dishwasher/Deli Clerk

Angelino's Fresh Choice Market
09.2014 - 01.2016

High School Diploma -

John F. Ross Collegiate Vocational Institute

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Patrick Black