PATRICK ASSELSTINE
Summary
Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring all customers vehicles are returned on time with no issues assuring customer satisfaction.
Overview
23
23
years of professional experience
Work History
LOT FOREMAN
PARKNFLY VANCOUVER
10.2017 - Current
- Manage car jockeys production and assure all cars are on the lot for the current day
- Tend to customers vehicles with issues, open claims if necessary.
- Aid cashiers and fill in when necessary ( very familiar with Parker, ticket check, refunds, comps etc... )
- Fill in for bus drivers when necessary ( class 4 unrestricted ), perform maintenance and occasional repairs when possible.
- Fill in for Duty Manger's when necessary, make end of shift report, productivity, car count etc...
- Keep car jockeys organized during peak check in times and the customers as well, assuring a maximum level of customer satisfaction is achieved while maintaining performance and efficiency
- Maintain a good relationship with my employees and a positive work culture and aid in problem solving
Concrete Foreman
Sutherland Concrete
04.2008 - 06.2016
- Confirmed employee time cards and of 11-person construction team.
- Devised and implemented safety protocols to reduce risks on construction and extraction sites.
- Met with engineers to plan layouts and timeframes for jobs.
- Ensured timely project completion through effective delegation of tasks and close monitoring of progress.
Customer Service Representative
VIA Rail
03.2001 - 11.2003
- Managed timely and effective replacement of damaged or missing products.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Red Cap ( aided disabled and elderly customers in the Station )
- Wheel chair assisting training ( moving customers up and down escalators and into trains with mechanical wheelchairs )
Education
No Degree - Accounting And Finance
Douglas College
New Westminster, BC09.2016
No Degree - Arts Education And Community Engagement
College Universitaire De Saint-Boniface
Winnipeg, MB09.1999
High School Diploma -
College Beliveau
Winnipeg, MB08.1996
Skills
- Equipment Repair / mechanically inclined
- Class 4 unrestricted
- Production Optimization
- Employee Management
- Train new employees
- Crew Leadership
- Ability to adapt to customer needs
- Love a challenge and solving problems
- Vast knowledge of Parker and how to use
- fully bilingual in French / English
Languages
French
Professional Working
When im not at work I enjoy working on my vehicles, going to the gym and staying fit
I have a couple of older vehicles I really enjoy fixing and working on..... I guess you would call me an amateur car mechanic with a passion for automobiles. I also really enjoying staying in shape and being health conscience.
Timeline
LOT FOREMAN
PARKNFLY VANCOUVER
10.2017 - Current
Concrete Foreman
Sutherland Concrete
04.2008 - 06.2016
Customer Service Representative
VIA Rail
03.2001 - 11.2003
No Degree - Accounting And Finance
Douglas College
No Degree - Arts Education And Community Engagement
College Universitaire De Saint-Boniface
High School Diploma -
College Beliveau
Similar Profiles
Craig MathewsCraig Mathews
Location Manager at Ottawa ParkNFlyLocation Manager at Ottawa ParkNFly
Dustin ThorkelssonDustin Thorkelsson
Special Education Teacher at Vancouver School Board – Vancouver Alternative Secondary School - East Vancouver Education CentreSpecial Education Teacher at Vancouver School Board – Vancouver Alternative Secondary School - East Vancouver Education Centre
Monica KabiMonica Kabi
Special Needs Education Teacher, SENCO Level3/4 at West Vancouver, North Vancouver DistrictsSpecial Needs Education Teacher, SENCO Level3/4 at West Vancouver, North Vancouver Districts
Steven JuarezSteven Juarez
S,S.T (sorter Systems Technician) at J.R SimplotS,S.T (sorter Systems Technician) at J.R Simplot
Arun Kishore SammanasunathanArun Kishore Sammanasunathan
Welding, Pipe Fitting and Tooling at HITKAK CONTRACTORS (CONSTRUCTION WORK)Welding, Pipe Fitting and Tooling at HITKAK CONTRACTORS (CONSTRUCTION WORK)