Summary
Overview
Work History
Education
Skills
Certification
ACHIEVEMENTS /RESEARCH
Timeline
Generic

PATRICK ADOTEY ADDO

Edmonton,AB

Summary

Profoundly coordinated and dedicated associate with adequate management and leadership experience seeking to advance within Amazon. Demonstrate effective problem solving and analytical skills and excellent communication skills. Excellent awareness of leading team members using independent judgment and ability to motivate a team to meet and exceed departmental goals.

Experienced professional in troubleshooting and resolving issues with computer systems, mobile devices, and peripheral equipment. Experience with MS Office applications. Proficient in addressing usability and security concerns to enhance user experience. Comfortable working alone to successfully investigate and troubleshoot problems.

Overview

12
12
years of professional experience
1
1
Certification

Work History

IB Dock Assoicate

Amazon YEG2
Acheson, AB
06.2023 - Current
  • Activities performed: Key member of the Fulfilment Centre launch team for YEG2.
  • Cross-training in different departments of IB and OB: DECANT, SHIP DOCK, PACK (singles), and PIT driver.
  • Person of Contact (POC) Transfer – Out (IXD)
  • Prepare, maintain, and communicate all Standard Operating Procedures (SOPs), and ensure they are adhered to.
  • Practical knowledge of applications like FC-menu, Dock-Master, Yard Manager, FMC, AFT, Oculus, and GTDR.
  • Encourage associates to use designated areas (A.O.) to position pump trucks and pod lifters to avoid injuries and safety incidents.
  • Maintained compliance with company safety policies and called violations to the attention of management.
  • Assisting the floor as an associate resource, and training fellow associates.
  • Participating in Operational Excellence initiatives in some capacity.
  • Filling in as needed with production duties.
  • Communicated with other departments to facilitate fulfillment activities and address issues.

IT Assistant

Fisheries Commission
Accra, Ghana
09.2018 - 08.2019
  • Providing daily support for computer network users, and administering user accounts.
  • Maintains systems, databases, and web pages.
  • Provide basic troubleshooting, repairs, and maintenance of computer equipment.
  • Sets up and configures computers, peripherals, and account assigning security levels.
  • Responsible for keeping and maintaining records.

IT Assistant

Tema Oil Refinery
Tema, Ghana
09.2013 - 05.2015
  • Providing daily support for computer network users, and administering user accounts.
  • Responsible for the installation, operation, and maintenance of computer systems and other technologies.
  • Responsible for installing and repairing certain computer equipment when necessary.
  • Sets up and configures computers, peripherals, and accounts, assigning security levels.
  • Responsible for writing reports, tracking inventories, and evaluating new technologies.
  • Maintain records.

Education

BSc. - Information and Communication Technology

Radford University College
07.2018

Skills

  • Microsoft Office applications
  • IT asset management
  • HelpDesk support
  • Strong organizational skills to manage tasks, prioritize responsibilities, and meet deadlines
  • Possess strong communication abilities

Certification

  • CompTIA A+

ACHIEVEMENTS /RESEARCH

  • Improved the network connectivity at Ministry of Fisheries and Aquaculture Development (MoFAD).
  • Improved employee performance through effective human resource management practices.

Timeline

IB Dock Assoicate

Amazon YEG2
06.2023 - Current

IT Assistant

Fisheries Commission
09.2018 - 08.2019

IT Assistant

Tema Oil Refinery
09.2013 - 05.2015

BSc. - Information and Communication Technology

Radford University College

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