Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
2
2
years of professional experience
Work History
Tenant Support Worker
Ballenas Housing Society
10.2022 - Current
Assist tenants with daily living needs to maintain self-esteem and general wellness.
Help tenants manage and reach individual goals, supporting independent progression and social skills.
Enhance the quality of care for tenants by providing personalized support and assistance with daily living activities.
Transport tenants to appointment, shopping venues and ministry enquiries.
Developed strong rapport with tenants by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Community Support Worker, Employment Advisor, Team Lead
Coastal Support Services
Followed individual support care plans to increase personal development and independence
Assisted individuals with employment opportunities and training
Transported individuals to job interviews, medical appointments, and mental health visits to meet basic needs
Conducted needs assessments and referred clients to financial, medical, social and community assistance services including housing and homeshare referrals
Promoted effective working relationships with service providers to support and deliver an effective community based approach.
Academic Advisor
Discovery Community College
Advised students on course selection pathways and career options
Served as student mentor and counselor when academic and personal adjustment issues arose
Scheduled meetings with at-risk students to discuss methods for improving grades and bolstering learning opportunities
Helped staff conduct student orientations and special events.
Trades Employment Specialist
BC Construction Association STEP
Identified barriers to client employment and worked one-on-one with the client to develop strategies for overcoming these barriers
Placed individuals in jobs and training based on skills and interests
Wrote job support plans with clients and provided follow-along supports to maintain client employment
Evaluated client performance at multiple facilities and made recommendations for training and improvement.
Skills
Good level of compassion and professionalism
Clients needs assessment
Community Outreach
Proficient in recording of information by way of daily file notes and reports
Required Certification
First Aid
Food Safe
Clear CRC and clean drivers abstract
Violence Intervention and positive behaviour training
References
Available Upon Request
Timeline
Tenant Support Worker
Ballenas Housing Society
10.2022 - Current
Community Support Worker, Employment Advisor, Team Lead