Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
16
16
years of professional experience
Work History
Lead Cake Decorator
Safeway
01.2008 - 08.2023
Designed specialty cakes for multiple occasions
Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Kept work area safe and sanitized by washing utensils, tools, and countertops.
Managed inventory and ordered new products when needed.
Verified accuracy of orders while meeting strict deadlines on producing completed products.
Packaged and priced each product according to company pricing procedures.
Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
Precisely arranged display cases throughout workday to highlight finished products.
Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Replenished and rotated food items, following correct food cooling and storage procedures.
Managed display cases to verify freshness and attractiveness of products.
Processed customer orders and payment transactions.
Education
High School Diploma -
Henry Wisewood
Calgary, Ab
06.2002
Skills
Detailed, Hands-On Cake Decorator
Stock Rotation
Seasonal Displays
Food Handling Standards
Excellent Customer Service, Strong Verbal Communication