Patricia (Trish) Crouch

Sourced and acquired parts for technicians from various suppliers.

Ensured optimal inventory levels for efficient equipment repairs.

Conducted thorough audits of parts inventory to ensure accuracy.

Optimized binning system to facilitate easy parts location.

Managed shipping orders by verifying proper packaging and documentation.

• Looked up parts and checked availability in online catalogues.
• Managed inventory of automotive parts, ensuring accuracy and availability for service operations.
• Trained new staff on part identification and inventory management systems to ensure operational consistency.
• Issued parts to technicians to complete customers' repairs.
• Strengthened client relations by proactively following up on orders and maintaining open lines of communication.
• Assisted customers in identifying the correct parts for their vehicles, ensuring optimal performance and reduced returns.
• Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
• Maintained a clean and organized work environment, adhering to safety guidelines and regulations.
• Resolved customer complaints promptly, demonstrating professionalism and empathy.
• Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
• Served customers in-store and by telephone to answer questions and place orders.
• Organized parts storage and stocked inventory according to established guidelines.
• Ordered parts from various distributors to fulfill demands.
• Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
• Examined returned parts for defects and exchanged defective parts or refunded money.

• Oversaw packaging procedures to enhance product safety during transit.
• Picked orders, scanned products and packed boxes.
• Checked shipments against paperwork and signed documents.
• Assisted in maintaining a safe working environment by following established workplace safety guidelines.
• Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
• Processed and restocked returns.
• Maximized warehouse space utilization through strategic pallet stacking techniques and optimized storage layouts.
• Scheduled pickups and deliveries to maintain smooth operations.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Utilized forklift or pallet truck to load, unload, transport and store goods.
• Requisitioned new supplies and maintained storage areas for smooth department operations.
• Maintained a clean and organized receiving area, enhancing workflow and productivity.
• Kept work areas clean, safe, and organized.
• Trained new staff on best practices for shipping and inventory management.
• Filled in for delivery driver when required

• Delivered auto parts efficiently to various locations, ensuring timely service and customer satisfaction.
• Developed optimized delivery routes, reducing travel time and enhancing operational efficiency.
• Maintained accurate logs of deliveries, ensuring accountability and adherence to company policies.
• Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
• Navigated high traffic areas safely while maintaining focus on efficient delivery times.
• Handled cash transactions accurately, ensuring prompt payment for delivered items.
• Fostered positive relationships with local businesses by consistently providing reliable service.
• Organized warehouse space for streamlined access to auto parts inventory.
• Supported inventory management tasks, including loading, unloading, and organizing auto parts in the warehouse.

• Operated fuel pumps efficiently, ensuring customer satisfaction and safety compliance.
• Monitored fuel inventory levels, reporting discrepancies or shortages promptly to management.
• Enhanced customer satisfaction by providing efficient fueling services and maintaining a clean work environment.
• Supported team members during peak hours, ensuring smooth operation of the gas station and enhanced customer experiences.
• Consistently achieved high customer feedback scores through excellent service delivery and communication skills.
• Educated customers on available products and promotions to maximize potential sales opportunities.
• Reduced wait times for customers by swiftly processing transactions and managing multiple pumps simultaneously.
• Assisted with opening and closing duties, ensuring a secure work environment for both staff and customers alike.
• Cleaned up gas and other spills in accordance with spill procedures.
• Checked customer identification for cigarette sales.
• Built trustful relationships with customers to encourage return visits.
• Promoted special offers and discounts to customers to maximize sales.
• Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
• Repaired automobile tires
• Helped customers properly enter and use automatic car wash

• Organized patient charts to ensure quick access.