Patricia M. Garcia
San Juan Bautista
Summary
Dynamic Registered Dental Assistant with extensive experience at Dr. Betsy Duell, excelling in patient education and exceptional customer service. Proficient in coronal polishing and electronic charting, I enhance practice growth through effective communication and compassionate care, ensuring optimal patient satisfaction and seamless treatment coordination.
Overview
9
9
years of professional experience
Work History
Registered Dental Assistant
Dr. Betsy Duell (Pediatric Dentist)
Morgan Hill
06.2024 - Current
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child's oral health.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
- Collaborated with dental team members for seamless coordination of care for pediatric patients.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Assisted dentists during procedures, effectively anticipating needs and reducing treatment times.
- Maintained accurate records of patient treatments, billing information, and insurance details to ensure seamless communication between patients, providers, and insurers.
- Obtained data such as patient, insurance iD, insurance provider and medical codes to properly file insurance claims.
Registered Dental Assistant
Morgan Hill Dental Care
04.2017 - 10.2023
- Performed general chair-side duties for pediatric, general dentistry, endo procedures, orthodontic procedures and oral surgery; Including treatment under general anesthesia for Pediatric and Oral surgery patients.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety. Performed weekly spore testing and documentation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Scheduled, rescheduled, and cancelled appointments for dental patients, while maximizing their dental benefits and adhering to goal production.
- Calmed nervous pediatric and adult patients by speaking softly, answering questions and providing compassionate care.
Registered Dental Assistant
Monterey Bay Orthodontics
03.2016 - 04.2017
- Prepare trays appropriately after review of daily scheduled procedures and treatments like bonding, debonding and broken bracket repairs.
- Impressions for appliances, pour up models, taking full records including taking Pano, Cephs, and 3-D scans. Educating patients on proper oral hygiene, including brushing and flossing techniques.
Education
Dental Assisting
Mission Trails Salinas, CA - 2014
Skills
- Coronal polishing
- Electronic charting
- Nitrous oxide
- Sealant application
- Surgical extractions, dental implants
- Full mouth radiographs, CBCT scans
- Periodontics and endodontics
- Payment collection
- Insurance coverage limits
- Insurance plan verification
- Explaining patient benefits
- Dentrix
- Fluent Spanish
Timeline
Registered Dental Assistant
Dr. Betsy Duell (Pediatric Dentist)
06.2024 - Current
Registered Dental Assistant
Morgan Hill Dental Care
04.2017 - 10.2023
Registered Dental Assistant
Monterey Bay Orthodontics
03.2016 - 04.2017
Dental Assisting
Mission Trails Salinas, CA - 2014