Grace E. Allen
Smithers,Canada
Summary
Skilled customer service professional with a strong focus on building client relationships and enhancing customer satisfaction. Recognized for teamwork and a positive approach to problem-solving. Open to full-time roles in diverse sectors.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant
Shoppers Drug Mart
Smithers, British Columbia
06.2025 - Current
- Provided excellent customer service by addressing inquiries and resolving concerns.
- Processed insurance claims and handled payments efficiently at the checkout counter.
- Assisted pharmacists in preparing and dispensing prescriptions accurately.
Retail Sales Associate
Shoppers Drug Mart
Smithers, British Columbia
10.2023 - Current
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained inventory levels and organized merchandise displays.
- Assisted customers in selecting products and understanding features.
Retail Sales Associate
Canadian Tire
Smithers, British Columbia
05.2021 - 10.2023
- Assisted customers in locating products throughout the store.
- Processed transactions accurately at the cash register.
- Maintained cleanliness and organization of merchandise displays.
Education
Adult Dogwood Diploma -
Smithers Secondary School
Smithers, BC, Canada06-2025
Skills
- Positive and professional demeanor
- Effective communication
- Customer service excellence
- Relationship management
- Conflict resolution strategies
- Problem solving
- Team collaboration
- Staff training and mentoring
- Database management
- POS operation
- Inventory oversight
Specialized Training
Babysitter Completion Certificate, Canadian Red Cross, 2019
References
References provided upon request.
Timeline
Pharmacy Assistant
Shoppers Drug Mart
06.2025 - Current
Retail Sales Associate
Shoppers Drug Mart
10.2023 - Current
Retail Sales Associate
Canadian Tire
05.2021 - 10.2023
Adult Dogwood Diploma -
Smithers Secondary School