Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patricia Williams

Innerkip,ON

Summary

Dynamic and detail-oriented professional with experience at Loblaws Companies, excelling in payroll accuracy and employee support. Recognized for enhancing team cooperation and delivering exceptional customer service. Skilled in compliance and timekeeping, with a strong commitment to quality control and effective communication, ensuring timely resolution of discrepancies and fostering a positive work environment.

Overview

25
25
years of professional experience

Work History

Full Time Clerk

Loblaws Companies
10.2000 - Current
  • Maintained confidentiality of employee records and payroll information.
  • Improved timekeeping accuracy by regularly reviewing and maintaining employee time records.
  • Facilitated team cooperation to address issues and concerns efficiently.
  • Continuously updated knowledge on local labor regulations affecting attendance tracking practices while adapting company policies accordingly.
  • Collaborated with supervisors to address discrepancies in time records, ensuring prompt resolution and proper documentation.
  • Reinforced employee accountability in adhering to compliance through effective communication.
  • Contributed to a positive work environment by promptly responding to employee inquiries regarding timekeeping policies and procedures.
  • Enhanced workforce scheduling through precise monitoring of employee availability.
  • Provided exceptional customer service to internal stakeholders, addressing questions related to payroll calculations, company policies, or general concerns pertaining to recorded work hours.
  • Upheld established deadlines for submitting payroll reports, consistently meeting organizational expectations for timeliness and accuracy.
  • Conducted regular reviews of employee work schedules, identifying potential discrepancies or inconsistencies in recorded hours and addressing them proactively to minimize payroll inaccuracies.
  • Guided new Time Clerks in maintaining high levels of accuracy through shared best practices.

Education

High School Diploma -

Brantford Collegiate
Brantford, ON
06.1989

Skills

    Delivered fast friendly and knowledgeable service for routine questions and or complaints Established positive support from customers

    Maintained knowledge on products

    Upheld strict quality control on policy and procedures

    Providing excellent customer service to new and exciting customers

    Responded to customer inquiries and delivered and important information after carefully researching issues

    Confirmed delivery of orders, dealing with any shortages, credits

    Interview, hired and trained new quality customer service representatives

Languages

English
Elementary

Timeline

Full Time Clerk

Loblaws Companies
10.2000 - Current

High School Diploma -

Brantford Collegiate
Patricia Williams