Patricia Umlas
Murrieta
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Human Resources Manager
Eagles Wings Hospice
06.2023 - 10.2025
- Developed and implemented employee onboarding processes to enhance integration and engagement.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
- Distributed employee engagement surveys to identify areas of improvement.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Retrieved, updated, filed and transmitted medical records.
- Maintained and obtained medical records.
- Documented contract information and maintained patients' medical records.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
Dental Biller
Smiles by You
05.2021 - 01.2022
- Reduced outstanding accounts receivable balances by diligently following up on unpaid claims and invoices.
- Verified patient eligibility and benefits for various insurance plans prior to treatment.
- Collaborated closely with dentists and other staff members to review treatment plans and verify insurance authorizations prior to service delivery.
- Used data entry skills to accurately document and input statements.
- Monitored outstanding invoices and performed collections duties.
- Oversaw scheduling for dental staff and coordinated patient appointments efficiently.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Waitstaff
Atria Senior Living
01.2018 - 04.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Education
Associate of Science - Nursing
Career Care Institute
22500 Town Cir Suite 2205, Moreno Valley, CA 9255306-2023
Skills
- Records management
- Human resources operations
- Compliance
- Employee onboarding
- Staff management
- Performance appraisal
Timeline
Human Resources Manager
Eagles Wings Hospice
06.2023 - 10.2025
Dental Biller
Smiles by You
05.2021 - 01.2022
Waitstaff
Atria Senior Living
01.2018 - 04.2020
Associate of Science - Nursing
Career Care Institute