Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Patricia Sunstrum

REGINA,SASKATCHEWAN

Summary

Proven leader in early childhood education at Cathedral Area Cooperative Daycare, I leveraged patience, empathy, and comprehensive lesson planning to significantly enhance parent satisfaction. Expert in customer service and multitasking, demonstrated as a Hostess at Browns Socialhouse, ensuring a welcoming dining experience. Skilled in special needs care and efficient under pressure, I consistently promote positive outcomes in fast-paced environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Daycare Lead

Cathedral Area Cooperative Daycare
03.2023 - 06.2024
  • Developed comprehensive lesson plans that incorporated various learning styles and accommodated diverse abilities.
  • Increased parent satisfaction by providing regular updates on child progress through conferences and written reports.
  • Promoted positive behavior among children with consistent reinforcement and redirection techniques.
  • Participated in ongoing professional development opportunities to enhance teaching skills and stay current on best practices in early childhood education.
  • Maintained detailed records of each child''s developmental milestones, dietary requirements, allergies, and other pertinent information.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.

Hostess

Browns Socialhouse
09.2022 - 03.2023
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Library Assistant

Regina Public Library
07.2022 - 08.2022
  • Organized library shelves, materials and equipment in clear, alphabetized order.
  • Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
  • Answered questions from patrons and helped to find desired materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.

Education

Associate of Arts - Psychology

University of Regina
Regina, SK
06.2028

High School Diploma -

Miller Comprehensive High School
Regina, SK
06.2022

Skills

  • Patience and Empathy
  • Parent-Teacher Communication
  • Motivational Skills
  • Special Needs Care
  • Customer Service
  • Active listener
  • Efficient under pressure
  • Effective Multitasking
  • Hospitality service expertise

Languages

English
Native or Bilingual

Certification

Serve It Right (June 2024)

Timeline

Daycare Lead

Cathedral Area Cooperative Daycare
03.2023 - 06.2024

Hostess

Browns Socialhouse
09.2022 - 03.2023

Library Assistant

Regina Public Library
07.2022 - 08.2022

Associate of Arts - Psychology

University of Regina

High School Diploma -

Miller Comprehensive High School

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Patricia Sunstrum