PATRICIA SANDOVAL
3400 E. MILLRIDGE DR.
Summary
Enthusiastic Customer Relations eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of English. Motivated to learn, grow and excel in Customer Service.
Overview
7
7
years of professional experience
Work History
Health Information Specialist
AltaMed Health Services Corporation
02.2017 - Current
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
- Monitored and tracked inventory, assigned work tasks and adjusted assignments based on priorities.
- Developed appropriate and accurate written and oral responses to communicate scientific and health information to public.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Maintained accuracy, completeness and security for medical records and health information.
- Increased customer satisfaction by resolving patient issues.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
- Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Assisted in the transition to a new electronic health record system, resulting in improved data management and accessibility for healthcare providers.
Education
High School Diploma -
El Monte High School
El Monte, CA5 1985
Skills
- Team building
- Customer service
- Communications
- Organization
- Problem resolution
- Relationship development
- Healthcare IT systems
- Electronic Health Records
- Attention to Detail
- Customer Service
- Trained in [Software]
Timeline
Health Information Specialist
AltaMed Health Services Corporation
02.2017 - Current
High School Diploma -
El Monte High School
Similar Profiles
Kristie Rodriguez-GarciaKristie Rodriguez-Garcia
Case Management Coordinator II at AltaMed Health Services CorporationCase Management Coordinator II at AltaMed Health Services Corporation
JOEY VALLADARESJOEY VALLADARES
Prevention Specialist & Site Safety Coordinator at AltaMed Health Services CorporationPrevention Specialist & Site Safety Coordinator at AltaMed Health Services Corporation
Yessica GarciaYessica Garcia
Medical Assistant at AltaMed Health Services CorporationMedical Assistant at AltaMed Health Services Corporation
MAYTE LEMUSMAYTE LEMUS
Health Information Technician at AltaMed Health Services CorporationHealth Information Technician at AltaMed Health Services Corporation
Sourav SinghSourav Singh
Purchase Executive at AUTO START INDIA PVT LTDPurchase Executive at AUTO START INDIA PVT LTD