Patricia Sanchez Hernandez
Woodlake
Summary
Responsible Packager with experience reviewing orders and packaging merchandise. Driven team player successful at meeting production targets through consistent productivity. Punctual and hardworking with great written and verbal communication skills.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Amazon.ca
Visalia
08.2021 - Current
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Trained new employees regarding warehouse procedures and standards.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Packaged items with appropriate materials to prevent damage during shipping.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks.
- Adapted to changing priorities and tasks based on warehouse needs and order volumes.
- Performed daily cycle counts as part of inventory control process.
- Operated warehouse equipment, including pallet jacks and forklifts, to move stock efficiently.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Used handheld scanners to key in data for packages.
- Loaded items onto pallets or into containers for shipment.
- Inspected incoming materials for quality assurance purposes.
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
- Operated forklift safely in order to move large quantities of products within the warehouse.
- Assisted in sorting incoming shipments, verifying products against purchase orders.
- Marked and labeled containers with accurate shipping information to prevent delays.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
- Operated powered industrial equipment such as forklifts or pallet jacks safely in accordance with OSHA standards.
- Provided hands-on training and coaching for junior staff on office policies and regulations.
- Performed daily cleaning duties such as sweeping floors and wiping down surfaces to keep workspace clean.
- Created reports summarizing received goods and identified discrepancies between purchase orders and actual deliveries.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Conducted quality control checks on incoming merchandise to identify any defects or damages.
- Maintained positive working relationship with fellow staff and management.
- Received, inspected, and verified vendor shipments to ensure accuracy of order.
- Coordinated with suppliers to return defective items or arrange for replacements if necessary.
- Unloaded incoming packages from trucks, ensuring that all items were accounted for.
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Updated internal systems with accurate product information including supplier details, pricing information, SKUs.
- Resolved discrepancies between purchase orders and actual received products in a timely manner.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Updated and maintained databases with current information.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted testing of software and systems to ensure quality and reliability.
- Managed household errands and other essential duties.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
High School Diploma -
Golden West High School
Visalia, California06-2009
Skills
- Inventory management
- Order fulfillment
- Warehouse organization
- Material handling
- Equipment operation
- Shipping coordination
- Quality assurance
- Team collaboration
- Employee training
- Problem solving
- Effective communication
- Staff training
- Able to lift [number] pounds
- Pallet building
- Workload priorities
- Pallet jack operation
- Cleaning procedures
- Professionalism
- Workplace organization
- Warehouse support
- Warehousing functions
- Adaptive team player
- Interpersonal communication
- Hand truck operation
- Shipment loading
- Issue resolution
- Pallet arrangement
- Product Inspections
- Quick learner
- Attention to detail
- Production line operations
- Teamwork and collaboration
- Space utilization
- Product location
- Verbal and written communication
- RF scanning devices
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Fulfillment Associate
Amazon.ca
08.2021 - Current
High School Diploma -
Golden West High School