Patricia Renton
Red Deer,AB
Summary
As an organized office professional with top-notch administrative skills and solid background in the healthcare industry, looking to advance to a career within an HR capacity. Versatile administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. History surpassing business targets, satisfying customer demands and contributing to team success.
Overview
13
13
years of professional experience
Work History
Unit Clerk/Administrative Assistant
Alberta Health Services
10.2010 - Current
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Prepared admissions charts and scanned records.
- Delivered clerical support by handling range of routine and special requirements.
- Answered multi-line telephone system, provided information and directed calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Orchestrated efficient and thorough replenishment of unit supplies to handle forecasted patient loads.
- Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
- Responded to and resolved diverse patient issues with speedy and knowledgeable assistance.
- Implemented employee training to improve productivity and performance
Owner/Early Years Montessori Teacher
The Growing Tree Montessori
03.2013 - 06.2018
- Put together realistic budgets based upon costs and fees for successful business operations.
- Established foundational processes for business operations.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and developed team members to build human capital.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Managed day-to-day business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
Degree in Human Resources And Labour Relations
Athabasca University
Athabasca, AB10.2023
Certificate Human Resources And Labour Relations
Athabasca University
Athabasca, AB03.2023
Certificate in Management Foundations
Athabasca University
Athabasca, AB11.2021
Unit Clerk Certificate
Red Deer College
Red Deer, AB12.2009
Skills
- Medical Terminology
- Multi-Line Phone Systems
- Connect Care & Meditech
- Microsoft Suite (Outlook, Excel, Word, Access)
- Business Administration
- Student and Staff Training
- Experience in budget tracking and reporting
- Teamwork and Interpersonal Skills
- Calendar and Appointment Management
- Complex Problem-Solving
- Medical Records Verification
- Critical Thinking
Timeline
Owner/Early Years Montessori Teacher
The Growing Tree Montessori
03.2013 - 06.2018
Unit Clerk/Administrative Assistant
Alberta Health Services
10.2010 - Current
Degree in Human Resources And Labour Relations
Athabasca University
Certificate Human Resources And Labour Relations
Athabasca University
Certificate in Management Foundations
Athabasca University
Unit Clerk Certificate
Red Deer College
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