Patricia Penuliar

Responsibilities and Achievements

- Accurately prepares and dispenses medications prescribed by healthcare professionals. This includes but is not limited to typing prescriptions, counting pills, medication reconstitution and labeling medications to guarantee patient safety and compliance.
-Fosters a positive work environment by collaborating with colleagues and contributing to team goals.

-Supports a culture of teamwork and mutual respect within the pharmacy.
Effectively manage time and prioritize tasks to ensure efficient pharmacy operations. Balance multiple responsibilities while maintaining a high level of accuracy and attention to detail.
- Provides exceptional customer service by greeting patients, answering any concerns related to prior authorizations, insurance billing, OTC medications, and drug-drug interactions that are within my scope of practice.

Assists patients with insurance claims and billing processes. Verify insurance coverage and eligibility, and resolve any issues related to reimbursement for medications.
-Monitors and manages pharmacy inventory and inventory checks including ordering, receiving and stocking medications to provide convenience and to minimize medications wastage
- Supports pharmacists in their daily operations by preparing medications and performing administrative tasks. Collaborate with pharmacists to enhance patient care and medication management.
- Works collaboratively with other healthcare professionals, including doctors, nurses, and other technicians, to provide diverse patient care. Communicate effectively to ensure continuity of care.
- Protects patient confidentiality and privacy in accordance with HIPAA regulations. Guarantees that sensitive patient information is handled with care, and only shared with authorized personnel.

-Trained new pharmacy technicians on procedures and best practices.

-Implements safety protocols to maintain a clean and organized workspace.

-Calculated dosages and filled prescriptions for pharmacist approval efficiently.
-Utilized proprietary pharmacy software to access patient data and manage prescription details.
-Researched and resolved dosage conflicts and drug interactions to ensure patient safety.
-Registered sales transactions accurately, handling cash and assisting customers in locating products.
-Managed incoming calls that did not require pharmacist attention, including communication with physicians.
-Supported inventory management activities by ordering, unpacking, and storing pharmaceuticals.