Patricia Moreira

- Leadership and mentorship with new associates

- Driving awareness of current promotions by providing Front End associates with locations so they can direct customers.

- Communicating store objectives to associates.

- Training and supervising cashiers and lot associates

- Setting clear performances expectations as well as providing feedback

- Providing outstanding service to both external and internal Customers by ensuring efficient Front End and Remote Cashier operations

- Handling customer complaints in a professional manner

- Providing a safe working and shopping environment by following all safety policies & standards

- Completing specified safety training, immediately correcting hazards; unsafe conditions, working safely as not to endanger themselves, co-workers, vendors, or customers.

- Ensure every item is scanned

- Process Checkout and obtain payment

- Monitor and maintain the Self-Checkout area

- Ensure inventory accuracy

- Follow all policies and procedures

- Ask customers for proof of purchase when necessary

- Achieve cashier metrics on a daily basis

- Be aware of store promotions and rebates

- Some Heavy lifting required; bending, kneeling, standing for extended periods of time; comfortable with ladders

- Utilize computer terminals and/or Home Depot portable phone to check inventory, look-up orders and notify customers when product is ready for pick-up