Patricia Mcguinness
The bodyshop
Edmonton,Alberta
16
years of professional experience
Team Leader with retail experience across clothing departments, boutique service, and tills. Delivers customer service, stock replenishment, displays, and POS transactions while handling 20+ stock lines per shift and keeping the sales floor tidy and presentation standards high. Builds customer loyalty through friendly service, product guidance, and steady support for team members during busy shifts.
Work History
Team Leader
11 Months- Supported customer service by resolving product questions and directing shoppers to suitable items.
- Led daily floor activities to keep service standards consistent during busy times
- Coordinated merchandise planning with store needs to support seasonal product placement.
- Updated visual merchandising displays to keep products organized and easy for customers to browse.
Sales Associate
1 Month- Seasonal Sales
- A small high end clothing boutique that maintained very high standards on presentation and helping its customers find the perfect item.
Sales Associate
2 Years 6 Months- Provided product fitting assistance and guided customers toward suitable clothing choices with a friendly approach.
- Maintained clean, well-presented displays and tidied merchandise to uphold high floor standards.
- Collaborated with teammates, covered shifts when needed, and helped complete daily tasks during busy periods.
Sales Associate
4 Years 10 Months- Replenished stock and checked inventory regularly to keep shelves full and products available for customers.
- Arranged visual displays to keep the sales floor tidy, attractive, and aligned with store presentation standards.
- Worked closely with teammates to support daily store operations and maintain a smooth customer experience.
Receptionist
3 Years 2 Months- As the first point of contact to customers and visitors I was responsible for providing a very friendly and welcoming environment as well as any help or information, answering phone calls, emails, relayed messages to coworkers, undertook routine administrative tasks like bookings or new members, and maintained a clean and tidy work space.
Skills
Customer service
Product fitting assistance
Complaint resolution
Retail sales
POS operation
Cash handling
Stock replenishment
Inventory control
Visual merchandising
Phone etiquette
Appointment scheduling
Administrative tasks
Merchandise planning
Team leadership
Timeline
Team Leader
The bodyshop
06.2023 - 05.2024Read More
Sales Associate
Underground Clothing- Cross iron Mall Calgary AB
11.2019 - 12.2019Read More
Sales Associate
Sainsbury's- Darlington, UK
09.2016 - 03.2019Read More
Sales Associate
BHS Clothing Company- Darlington, UK
10.2011 - 08.2016Read More
Receptionist
Physique Health Club
08.2008 - 10.2011Read More