Patricia Matande
Vancouver,BC
Summary
Dedicated housekeeping professional with a strong background in hospitality, honed at Viking Cruises. Expert in maintaining high cleanliness standards and enhancing guest satisfaction through effective teamwork and meticulous attention to detail. Proficient in restroom detailing and waste disposal, ensuring a welcoming environment for all guests.
Overview
14
14
years of professional experience
Work History
Housekeeper\Hotel Custodial
Viking Cruises
03.2023 - 09.2025
- Maintained cleanliness and organization of guest cabins to enhance passenger satisfaction.
- Ensured adherence to safety and sanitation standards across all areas of the vessel.
- Coordinated with housekeeping team to manage daily cleaning schedules efficiently.
- Trained new staff on best practices for cleaning techniques and equipment usage.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
- Operated electronic backpack vacuums and floor sweepers.
- Dusted picture frames and wall hangings with cloth.
Housekeeper
Riverside Hotel Midrand
03.2012 - 12.2017
- Assisted in maintaining cleanliness of guest rooms and common areas.
- Learned proper use of cleaning equipment and safety protocols.
- Conducted routine inspections to ensure high standards of hygiene.
- Collaborated with team members to efficiently complete daily tasks.
- Bed making and Cleaning of guests rooms.
Education
High School Diploma -
Mashoko High School
Masvingo Zimbabwe12-2013
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Cleaning bathrooms
- Restroom detailing
- Waste disposal
- Hospitality background
Languages
English
Full Professional
Timeline
Housekeeper\Hotel Custodial
Viking Cruises
03.2023 - 09.2025
Housekeeper
Riverside Hotel Midrand
03.2012 - 12.2017
High School Diploma -
Mashoko High School