Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Patricia Magallanes

Hollister

Summary

Dynamic Loan Officer with a proven track record at Premier Mortgage Resources, excelling in relationship building and credit analysis. Leveraged expertise in loan origination and customer service to significantly enhance client satisfaction and increase referral business. Skilled in navigating complex financial scenarios, resulting in a notable increase in successful loan closures.

Overview

1
1
Certification

Work History

Loan-officer

Premier Mortgage Resources
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Examined customer loan applications for loan approvals and denials.
  • Developed strong relationships with customers through high levels of customer service.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Ensured compliance with all federal and state regulations throughout the loan origination process.
  • Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
  • Advised clients on mortgage, education and personal loans.
  • Conducted thorough credit analysis to minimize risk exposure for the financial institution.

Loan Officer

Supreme Lending
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Examined customer loan applications for loan approvals and denials.
  • Developed strong relationships with customers through high levels of customer service.
  • Collaborated with underwriters to expedite loan approvals and close deals in a timely manner.
  • Advised clients on mortgage, education and personal loans.
  • Developed strong relationships with local real estate agents, leading to increase in mortgage loan referrals.

Loan Officer

Gold Financial Services
  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
  • Examined customer loan applications for loan approvals and denials.
  • Developed strong relationships with customers through high levels of customer service.
  • Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
  • Ensured compliance with all federal and state regulations throughout the loan origination process.
  • Advised clients on mortgage, education and personal loans.
  • Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.
  • Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
  • Leveraged social media platforms to promote loan products, significantly increasing online applications.
  • Initiated outreach efforts to underserved communities, expanding bank's customer base.

Education

High School Diploma -

Independence High School
San Jose, CA
06.2005

Skills

  • Database management
  • Documentation review
  • Relationship building and management
  • Sales expertise
  • Client relations
  • Financial advising
  • Credit analysis
  • Loan servicing
  • Customer service-focused
  • Consumer lending
  • Loan origination
  • Mortgage lending
  • Credit
  • Credit scoring
  • Bilingual in language
  • Loans
  • Friendly
  • Practiced at FHA loan process
  • Bottom line loanmaster loan servicing
  • Reliable
  • Excellent time management

Certification

  • Nationwide Mortgage Licensing System & Registry (NMLS) License - State Banking Authorities.

Languages

Spanish
Professional Working

Timeline

Loan-officer

Premier Mortgage Resources

Loan Officer

Supreme Lending

Loan Officer

Gold Financial Services

High School Diploma -

Independence High School
Patricia Magallanes