Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic
PATRICIA KARANOPOULOS

PATRICIA KARANOPOULOS

Mississauga,Canada

Summary

Dynamic Sales Manager at Hudson's Bay Company with a proven track record of exceeding sales goals and fostering team collaboration. Expert in event coordination and recruitment strategies, I empower staff through coaching and training, enhancing customer experiences and driving results. Committed to maintaining exceptional service standards and building positive relationships.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Sales Manager

Hudson's Bay Company
01.2012 - Current
  • Analyze reports and develop short- and long-term action plans that will meet and exceed projected objectives.
  • Interview and recruit staff who would complement the company culture.
  • Provide personal assistance to staff with personal sales experience to empower them to perform their duties and improve sales.
  • Provide and support staff with shadowing experience, which will help them give customers a positive customer service experience.
  • Consistently train and educate employees with product knowledge, which will provide additional value to customers during the sales process.
  • Met or exceeded fiscal sales goals, maximizing operating budgets.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Maintained positive relationships with customers by providing exceptional service.
  • Fostered a positive work environment, encouraging teamwork and employee engagement.
  • Coordinated with the marketing team to plan and execute promotional events.

Personal Assistant

Re/max West Realty
01.2009 - 01.2012
  • Supported the real estate office for the leasing, property management and administration for multi-unit residential properties.
  • Ensured proficiency by constantly reading real estate briefings and publications to stay abreast of the latest changes in the Landlord and Tenant Act.
  • Provided exceptional support during tenant leasing and eviction proceedings by ensuring all forms and filings met statutory requirement.
  • Exhibited interpersonal skills by mediating and diffusing intra-tenant challenges.
  • Ensured the realtor stayed organized by creating MS Excel spreadsheets that efficiently tracked customers by their rental income, utility, and realty tax amounts on an annual basis.
  • Aided administrative staff & was also responsible for the preparation of rental budgets.
  • Prepared and circulated quarterly Excel reports and year end working papers for management.
  • Provided other critical support as required such as tenant Showings and scheduling and performing interviews etc.

Education

Marketing Certificate -

Seneca College

Ontario Secondary School Diploma -

Port Credit Secondary School
Mississauga, Ontario

Skills

  • Event management and coordination
  • Promotional planning strategies
  • Conflict management skills
  • Team dynamics and collaboration
  • Empowers high-performing sales teams
  • Sales coaching
  • Organizational effectiveness
  • Employee training
  • Detail-oriented approach
  • Ability to multitask efficiently
  • Project oversight and management
  • Focus on results orientation
  • Decision-making expertise
  • Work ethic with adaptability

References

Available upon request

Certification

  • First Aid

Timeline

Sales Manager

Hudson's Bay Company
01.2012 - Current

Personal Assistant

Re/max West Realty
01.2009 - 01.2012

Marketing Certificate -

Seneca College

Ontario Secondary School Diploma -

Port Credit Secondary School

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PATRICIA KARANOPOULOS