Patricia Johnson
Saskatoon,SK
Overview
6
6
years of professional experience
Work History
Personnal Shopper
Loblaws Superstore
04.2018 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Managed online shopping orders and deliveries, ensuring timely receipt of purchases.
- Built strong relationships with store managers and associates to secure exclusive deals and early access to new collections for clients.
Timeline
Personnal Shopper
Loblaws Superstore
04.2018 - Current
Similar Profiles
Deep Raj RaiDeep Raj Rai
Customer Service Representative and Cashier - PT at Loblaws SuperstoreCustomer Service Representative and Cashier - PT at Loblaws Superstore
Siddharth chalkeSiddharth chalke
Cashier at Loblaws SuperstoreCashier at Loblaws Superstore
Mohammad AlhamadiMohammad Alhamadi
Courtesy Clerk at Loblaws SuperstoreCourtesy Clerk at Loblaws Superstore
Mandy RobertsonMandy Robertson
Store Manager at Loblaws SuperstoreStore Manager at Loblaws Superstore
Jackson BennettJackson Bennett
Summer Student at Department of Highways SaskSummer Student at Department of Highways Sask