Patricia Hoffmann
Surrey,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
HEU Shop Steward
VGH Local
Vancouver, British Columbia
12.2019 - Current
- Conducted investigations into employee concerns and complaints.
- Identified and addressed workplace issues in a timely manner.
- Advised employees on their rights under applicable laws and regulations.
JOHS Committee Member
VGH Mental Health and Addictions
Vancouver, British Columbia
12.2019 - Current
- Attended meetings, listened to presentations and discussed various topics with other committee members.
- Worked with the team to develop strategies to address identified gaps and safety concerns in services and resources within the organization's scope of responsibilities.
- Supporting members during Workplace Safety Investigations with the employer.
Mental Health Rehabilitation Worker
Vancouver Coastal Health
Vancouver, British Columbia
06.2012 - Current
- Assists clients in developing coping strategies for managing stress, anxiety and depression.
- Facilitates group therapy sessions that focused on building self-esteem and resilience skills.
- Provides direct care services to individuals in a residential setting, including activities of daily living, therapeutic interventions, recreational activities and community outings.
- Transports clients safely between appointments or recreational activities.
- Participates in regular clinical supervision meetings with team members to review cases and discuss strategies for working with difficult situations.
- Assisted clients with conflict resolution strategies and anger management techniques.
Education
Some College (No Degree) - Community Mental Health Worker
Douglas College
Coquitlam, BCCode White Training
Non-Violent Crisis Intervention
WHIMIS
Skills
- Empathetic approach during communication
- Member advocacy
- Building rapport
- Conflict de-escalation
- Able to prioritize tasks in an efficient manner
- Ability to complete activities and tasks in an appropriate amount of time
Affiliations
- Gardening
- Yoga
- Spending time in nature
Timeline
HEU Shop Steward
VGH Local
12.2019 - Current
JOHS Committee Member
VGH Mental Health and Addictions
12.2019 - Current
Mental Health Rehabilitation Worker
Vancouver Coastal Health
06.2012 - Current
Some College (No Degree) - Community Mental Health Worker
Douglas College
Code White Training
Non-Violent Crisis Intervention
WHIMIS
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