PATRICIA HOFFMAN
Victoria,BC
Summary
Dedicated and focused Office Administrator with over 10 years of experience, who excels at prioritizing and completing multiple tasks simultaneously. Seeking a role of increased responsibility and authority while also building strong relationships with clients and coworkers. Smoothly organize resources to keep teams efficient and achieve daily targets.
Overview
14
14
years of professional experience
Work History
Office Administrator
Energy Alignment
03.2022 - 01.2024
- Performed a variety of administrative duties, such as generating and distributing memos, letters, spreadsheets, forms, and faxes, and sorting and distributing incoming mail
- Supported office staff by organizing company events, meetings, and scheduling
- Organized staff travel logistics
- Focused on client services, scheduled appointments, and responded to inquiries.
Restaurant Manager
Conquistador
07.2018 - 04.2020
- Developed an employee-oriented work culture that emphasized quality, continuous improvement, key employee retention and development, and high performance
- Ensured top quality service, increasing the establishment’s recognition, customer affluence, and profits
- Interviewed, hired, trained, evaluated, and supervised 10+ employees
- Created, monitored, and assessed standard procedures for staff performance, duties, and responsibilities
- Managed the inventory of food, beverages, and other restaurant bar, supplies, and equipment, and assuring the appropriate restocking or repairing
- Managing monetary responsibilities, reviewing financial transactions, and controlling budget expenses and limits
- Maintained a safe establishment for both staff and customers by adhering to sanitation, safety and regulatory requirements.
Daycare Operator
Patricia’s Lil’ Pals
09.2013 - 06.2018
- Provided an enriching, nurturing, and safe space for children and employees
- Created and implemented age appropriate daily programming for children 1 to 5 years old
- Maintained a 100% occupancy in the daycare centre
- Maintained all aspects of the business administration including, but not limited to; accounting, billing, emailing, telephone, photocopying, scanning, filing, mailing, organizing
- Started and built the Daycare business from the ground up.
Family Support Worker
Daybreak Parent Child Centre
08.2010 - 09.2013
- Writing accurate, detailed, and legally binding documentation
- Worked collaboratively with community partners and Child and Youth Family Services
- Administered developmental and assessment tools
- Promoted parent child attachment and helped families make community connections
- Enhanced the skills and knowledge of parents through teaching, modeling, and positive reinforcement
- Promoted behavioral change, improvement of self-concept, and the development of social skills of individuals in a family and community recreation setting
- Supported individuals with addictions, mental health, and domestic abuse.
Child and Youth Care Worker
Key Assets
09.2009 - 09.2013
- Provided strength based support for emotional and social development for children, youth, and families
- Observed and identified children and youth for signs of learning disabilities or emotional problems
- Planned and led group activities on topics such as bullying, sexual health, mental health, drug and alcohol awareness, stress, self-awareness, and life skills
- Enhanced interpersonal abilities and self-awareness through constant interaction and positive role modeling
- Provided life skills training, socialization experience, family support, and advocacy.
Education
Office Administration -
Mohawk College
04.2023
Child and Youth Care Worker with Addictions Support -
Eastern College
06.2011
Skills
- Customer Service
- Communication
- Calendar Management
- Microsoft Office
- Google Suite
- Accounting
- Record Keeping
- Database Management
- Editing and Proofreading
- Inventory and Supply Management
- Travel Coordination
- Event Planning
- Professional
- Organized
- Efficient
- Time Management
- Problem Solver
- Advanced Interpersonal Skills
- Team Player
- Scheduling
- Word Processing
- Database Entry
Timeline
Office Administrator
Energy Alignment
03.2022 - 01.2024
Restaurant Manager
Conquistador
07.2018 - 04.2020
Daycare Operator
Patricia’s Lil’ Pals
09.2013 - 06.2018
Family Support Worker
Daybreak Parent Child Centre
08.2010 - 09.2013
Child and Youth Care Worker
Key Assets
09.2009 - 09.2013
Office Administration -
Mohawk College
Child and Youth Care Worker with Addictions Support -
Eastern College
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