Summary
Overview
Work History
Education
Skills
Communication Skills
References
Languages
Certification
Timeline
Generic

Patricia Garcia

Edmonton,AB

Summary

Effective at working with little supervision. Knowledgeable about maintaining clean work areas, restocking supplies and completing basic equipment repairs. Computersavvy and team-oriented with a positive and upbeat nature. Learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

TJX Winners and HomeSense
06.2021 - 12.2023
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.


Crew Member

Jollibee Kingsway
10.2020 - 04.2021
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Crew Member

Unity Sq. McDonalds
12.2019 - 08.2020
  • Providing excellent customer service skills by starting with a greeting and asking how's their day.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Crew Member

Burger King
07.2019 - 12.2019
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Accurately operated cash register to process customer payments.
  • Worked front counter, drive-thru and other areas.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Crew Member

Paramount Lebanese Kitchen
11.2017 - 01.2019
  • Took orders, prepared meals, and collected payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Observed customer purchases in line and differentiated between standard portions.

Education

Bachelor of Arts - Psychology

MacEwan University
Edmonton, AB
06.2025

Jasper Place Highschool
Edmonton, AB
06.2020

Skills

  • Decision-Making
  • Relationship Building
  • Cash Drawer Management
  • Product and Service Sales
  • Customer Service
  • POS System Operation

Communication Skills

  • Tagalog
  • English

References

Ana Zushynska, Store Coordinator, (780) 487-9042

Languages

English
Native or Bilingual
Filipino
Native or Bilingual

Certification

AGLC ProServe Certification

Timeline

Retail Sales Associate

TJX Winners and HomeSense
06.2021 - 12.2023

Crew Member

Jollibee Kingsway
10.2020 - 04.2021

Crew Member

Unity Sq. McDonalds
12.2019 - 08.2020

Crew Member

Burger King
07.2019 - 12.2019

Crew Member

Paramount Lebanese Kitchen
11.2017 - 01.2019

Bachelor of Arts - Psychology

MacEwan University

Jasper Place Highschool

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Patricia Garcia