PATRICIA FRY
Summary
Compassionate and dedicated social work student with strong relationship-building skills and extensive experience supporting diverse individuals and families. Proven ability to manage complex caseloads, provide trauma-informed care, and collaborate effectively with community partners. Seeking to contribute my skills and commitment to equity, healing, and community well-being in a professional setting.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Case Worker
AMO Society
Maskwacis
01.2024 - 04.2025
- Managed 23 active case files, providing individualized support, advocacy, and referrals for clients.
- Conducted intake assessments, developed case plans, and monitored progress.
- Worked with children, youth, and families to address issues related to trauma, addictions, and social barriers.
- Collaborated with community resources, Indigenous organizations, and service providers to ensure holistic care.
- Maintained accurate and confidential records in compliance with agency and legal standards.
Customer Service Representative
ATB Financial
11.2020 - 08.2023
- Provided account services to clients, including cash handling, deposits, withdrawals, and account openings.
- Ensured confidentiality and maintained professional standards when managing sensitive information.
- Delivered excellent customer service by resolving issues promptly and courteously.
Youth Worker
Beaver Youth
10.2018 - 11.2020
- Supported Indigenous youth dealing with trauma, mental health challenges, and addictions.
- Worked closely with families to provide culturally appropriate guidance and resources.
- Facilitated group programs promoting resilience, life skills, and community connection.
- Advocated for accessibility of services to meet the needs of vulnerable youth.
Pharmacy Assistant
Wetaskiwin Hospital & Care Centre
07.2013 - 09.2018
- Assisted pharmacists in preparing and distributing prescriptions.
- Provided professional and courteous communication with patients.
- Ensured accurate data entry in Meditech and automated software systems.
- Packaged cytotoxic medications and verified prescription accuracy.
- Coordinated distribution of medications across AHS Network pharmacies.
Education
Social Work Diploma -
Maskwacis Cultural College
06-2026
High School Diploma -
Wetaskiwin Composite High School
05-2008
Skills
- Excellent communication and interpersonal skills
- Trauma-informed and culturally sensitive practice
- Case management and client advocacy
- Strong organizational and record-keeping abilities
- Proficient in Microsoft Office Suite and Meditech
- Ability to work collaboratively with interdisciplinary teams
Certification
- Pharmacy Assistant - Checking Validation (Accuracy Assessment Course)
- Narcotics and Controlled Substances
- WHMIS
- First Aid & CPR
- ASIST training
Timeline
Case Worker
AMO Society
01.2024 - 04.2025
Customer Service Representative
ATB Financial
11.2020 - 08.2023
Youth Worker
Beaver Youth
10.2018 - 11.2020
Pharmacy Assistant
Wetaskiwin Hospital & Care Centre
07.2013 - 09.2018
Social Work Diploma -
Maskwacis Cultural College
High School Diploma -
Wetaskiwin Composite High School