Patricia Fero
Thunder Bay,ON
Summary
Driven and resourceful administrative professional with years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
25
25
years of professional experience
Work History
Gift Store Clerk
St. Joseph's Foundation
08.2022 - Current
- Issued detailed receipts to every paying customer as proof of purchase and to avoid discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Processed refunds and exchanges in accordance with company policy.
Ward Clerk
Bethammi Nursing Home
08.2016 - 03.2021
- Documented latest information in computer system and printed paperwork.
- Organized paperwork for doctors, nurses, and patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Executive Assistant
Dilico Anishinabek Family Care
01.1999 - 06.2015
- Took notes and dictation at meetings.
- Facilitated training and onboarding for incoming office staff.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Education
Diploma - Secretarial Arth - Secretarial Arts
Confederation College
Thunder Bay, ON05.1974
Skills
- Problem-Solving
Languages
English
Elementary
Timeline
Gift Store Clerk
St. Joseph's Foundation
08.2022 - Current
Ward Clerk
Bethammi Nursing Home
08.2016 - 03.2021
Executive Assistant
Dilico Anishinabek Family Care
01.1999 - 06.2015
Diploma - Secretarial Arth - Secretarial Arts
Confederation College
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