Patricia Duboks
Logisitcs coordinator
Saint-Laurent,QC
Summary
Proven leader in warehouse and logistics management, excelling in operational efficiency and team building. At Transcontinental MediasS.E.N.C, spearheaded initiatives that significantly enhanced productivity and fostered a culture of continuous improvement. Skilled in warehouse operations and mentoring, adept at driving results and maintaining high levels of customer satisfaction.
Overview
18
18
years of professional experience
Work History
Senior Warehouse Supervisor
Transcontinental MediasS.E.N.C
- Coordinated cross-functional teams for smooth warehouse operations, resulting in increased productivity.
- Streamlined communication between departments to improve collaboration on logistics planning and order fulfillment tasks.
- Managed vendor relationships for timely delivery of goods, ensuring consistent stock levels for customer satisfaction.
- Collaborated closely with sales teams to forecast demand accurately, ensuring proper stock levels are maintained throughout peak periods.
- Mentored junior staff members on best practices in warehouse supervision, fostering a culture of professional growth within the team.
- Implemented safety protocols to reduce workplace accidents and ensure employee wellbeing.
- Addressed customer complaints promptly, resolving issues efficiently while maintaining positive relationships with clients.
- Trained and developed warehouse staff, leading to a more skilled workforce and reduced turnover rates.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
CEO
93909307 Quebec Inc
Montreal, QC
01.2019 - 03.2024
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
Logistics Coordinator's Assistant
Transcontinental Media’s S.E.N.C
Montreal, QC
01.2006 - 01.2024
- Tracked orders and notified customers of status or potential delays.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Developed strategies to optimize utilization of available resources.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Registered vendors and customers on database to maintain updated roster.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased customer service success rates by quickly resolving issues.
- Performed wide-ranging administrative, financial and service-related functions.
- Trained and supervised employees on office policies and procedures.
- Developed and implemented strategies to streamline office operations.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Education
Bachelor Of Fine Arts - Psychology, Marketing , Integrated Music Studies
Concordia University
Montreal, QC05.2005
Skills
Shipping and receiving
Warehouse Operations
Operational Efficiency
Waste Reduction
Problem-Solving
Customer care
Team Building and Leadership
Employee Safety
Team coaching
Billing and Invoicing
Hiring and Training
Warehouse Logistics
Staff Management
Mentoring and training
Staff Supervision
Continuous Improvement
Interpersonal Relationships
Operations Planning
Order Fulfillment
Languages
English
Advanced (C1)
French
Professional Working
Spanish
Limited Working
Russian
Advanced (C1)
Latvian
Advanced (C1)
Timeline
CEO
93909307 Quebec Inc
01.2019 - 03.2024
Logistics Coordinator's Assistant
Transcontinental Media’s S.E.N.C
01.2006 - 01.2024
Senior Warehouse Supervisor
Transcontinental MediasS.E.N.C
Bachelor Of Fine Arts - Psychology, Marketing , Integrated Music Studies
Concordia University